Hotel Manager CV Example
Successfully pursuing a career as a hotel manager requires a CV that gives you the edge over other candidates and shows your skills and achievements in context. You'll want to focus on key responsibilities that are essential for the role and match your experience, such as managing guest satisfaction and ensuring H&S compliance. In this guide, we'll equip you with all the key tips and advice you'll need to craft a hotel manager CV that sets you up for success in your job applications.
A meticulously crafted, tailored hotel manager CV gives your application the best chance of passing the ATS screening stage, impressing the hiring manager and progressing to the interview stage. We’ll now go through the key sections of a CV and explain how to write them strategically.
Main sections of a hotel manager CV
Your approach to creating your winning hotel manager CV will differ depending on your experience, your seniority and the details listed in the job description.
If you're lacking experience in the role or industry you're applying for, you may wish to select a CV format that reduces the emphasis on the work experience section and finds other ways to showcase your skills and achievements. Therefore, for an entry-level CV, consider using a functional or skills-based structure. This format prioritises your skills and education, with less emphasis placed on your work experience. Optional sections such as certifications and training, internships and volunteering can also help you prove you have the necessary skills.
If you've got some relevant work experience, you'll want your CV to show the reader exactly how you've used your skills to good effect in the workplace up to now. Employers and recruiters will be drawn to your work experience for an indication of the impact you've had in previous roles. In this case, a reverse-chronological CV format is the most likely to make a positive impact. List the most recent and relevant work experience from your career and provide evidence to support your claims in the form of data, figures or other quantifiable results.
As a senior-level candidate, it's important to produce a CV that gives top billing to your wealth of relevant work experience. Employers will be expecting candidates to provide their expertise and reputation, and their ability to lead a team or organisation. As such, a traditional, reverse-chronological CV format is typically the best option, but you may want to add more detail than the standard structure. You can also make space for publications, awards or professional memberships, all of which can help you prove your standing in the industry.
However, no matter where you are in your career, a hotel manager CV must present a clear, compelling narrative of your professional journey. To help you build that story, we’ll now break down the document piece-by-piece—from the initial contact header to your most significant career milestones.
CV Header
Start your hotel manager CV by adding a professional-looking header that contains all your relevant contact information. Include your name, email address, phone number and location (your full address isn't typically necessary for UK job applications). Additionally, consider adding a URL to your LinkedIn profile if you have one. This can help the reader to quickly access further information about your career and credentials that you haven't been able to add to your CV.
For UK applications, it's not usually a good idea to add a personal photo or any other personal details, such as your age, gender, nationality or ethnicity. These can risk introducing bias to the selection process and, as such, are often discouraged in job adverts under the terms of the Equality Act 2010.
Ella Gonzalez
ella-gonzalez@example.com
(111) 222 33 444 55
Leeds
linkedin․com/in/ella–gonzalez–123
CV Summary or Objective
Under your header, write a brief CV summary or CV objective, outlining a few of your key skills, qualities and achievements. This short paragraph can help employers to quickly assess your suitability for the role, setting the tone for your hotel manager CV. While a CV summary showcases your key skills and achievements in the context of your career to date, a CV objective provides an alternative approach. It focuses instead on your ambitions for the future, making it ideal for junior candidates without much work experience.
Both a CV summary and objective should be concise, with an ideal length of two or three sentences. List your key skills, personal strengths and career achievements or ambitions, taking care to ensure the content reflects the requirements listed in the job description.
An effective CV summary will focus on a few of the key skills required for the role and show how you've put them to good use in your career to date. You'll want to give the reader a good impression of your unique qualities and briefly provide evidence of their impact in previous roles. See below for an example of a strong hotel manager CV summary, featuring quantifiable evidence of your impact and concise, easy-to-read sentences.
Strong example:
Dynamic hotel manager with five years’ experience and a Master of Science in Hospitality Management. She increased guest satisfaction by 15% in 12 months. Proven revenue growth and team leadership.
Poor example:
Experienced hotel manager with a strong background in hospitality operations, dedicated to delivering excellent customer service, fostering team collaboration, and driving growth while ensuring high standards and smooth daily operations.
The hotel manager CV summary above gives you an idea of what to avoid. The differences are subtle, yet significant. There are several factors that could make your summary less engaging. These include using long, poorly-structured sentences, failing to add evidence of your impact, being too generic with the skills you mention and not adapting your CV summary to specifically respond to the job description.
Work History
The work experience section of a CV is usually the most important part. Employers look for evidence of how you've developed and used your skills to good effect in your career to date, as an indication of your likely future performance. Ensure you tailor your work experience section to reflect the job description and show you meet all the essential requirements. This means picking out skills and qualities as keywords and reflecting them back in your work experience bullet points, so employers can assess your likely fit for the role.
List only relevant previous jobs, and add your job title, the name of the employer, its location and your dates of employment. Under this, write several bullet points showing employers how your skills and key qualities contributed to positive outcomes.
What differentiates an excellent work experience section from an average one is the use of action verbs and quantifiable evidence, showing how your actions led directly to positive results in previous roles. You'll also want to show how you've added relevant skills and increased your impact throughout your career progression. Here's an example of best practice in a hotel manager CV work experience section:
Strong example:
Assistant Hotel Manager, January 2023 - Present
Willowbank Hotels & Resorts, Bath
- Increased guest satisfaction scores by 25% through implementation of personalised service training programmes.
- Reduced staff turnover by 15% by introducing flexible shift patterns and recognition awards.
- Managed launch of new 120-room wing, achieving a 20% boost in occupancy within six months.
Poor example:
Assistant Hotel Manager, January 2023 - Present
Willowbank Hotels & Resorts, Bath
- Managed daily hotel operations to ensure high standards of service and guest satisfaction.
- Coordinated interdepartmental communication to support seamless service delivery and positive guest experiences.
- Oversaw staff training and development programmes to maintain consistent service quality across all departments.
Take a look at a less strong hotel manager CV work experience section above. An unengaging work experience section could be too generic, focusing too much on day-to-day duties rather than skills and achievements. It could also fail to address the job description or lack evidence to show the impact you've made in your career to date.
Education and Qualifications
In your education section, list any formal qualifications you've gained, particularly those that are most recent or required for the role.
Hotel manager roles typically require candidates to have a relevant university degree, and you'll want to showcase this in your CV to confirm your eligibility. Add your Bachelor of Science in Hospitality Management or another related degree that makes you an eligible candidate for the position, in your CV. If you have any other degrees or qualifications that highlight financial forecasting and budgeting, data analysis software proficiency or your most relevant skills, you could also add these.
When listing your qualifications in your education section, select only the most suitable qualifications and list them in reverse-chronological order, starting with the most recent and working backwards. For each qualification, add its name and level, the awarding body or institution, its location (if necessary) and your dates of attendance or graduation. If you want to emphasise your education in your CV, include bullet points showing specialist areas of study, projects, awards, society memberships or anything else that helps show you've got the necessary skills for the job.
You might also wish to add specialist qualifications, certifications or licences that are required for the role. If you add any of these, include the expiry date, if the qualification requires renewal in the future.
Bachelor of Arts in Hospitality Management, 2018 - 2021
University of Surrey, Guildford
Skills
The skills section of a hotel manager CV provides space for showcasing the key skills and qualities that set you apart as a candidate. You'll want to only include the most relevant skills, so review the job description and list hard and soft skills that match the requirements, while reserving some space to mention your own unique characteristics. In a hotel manager CV, focus on the most relevant and essential skills in your skills portfolio, such as communication and data analysis software proficiency, to show you're qualified for the hotel manager position and to put you in a strong position to progress.
Hard Skills
Hard skills are the specialist technical skills that are essential for carrying out the duties of the role. They might be developed through study, on-the-job training or experience in the industry, and some hard skills may require a licence or certification. For hotel manager jobs, essential hard skills from your career-to-date might include data analysis software proficiency, and revenue management system proficiency. Firstly, check the job description, then add four or five key hard skills in your CV that help the employer to decide if you're a good fit for the role.
The best hard skills section will contain a mix of your strongest technical skills and those listed in the job description as 'essential' or 'desirable'. The closer your skills list is to matching the essential job description skills, the better your chances of success.
The following section highlights skills that are commonly listed under hard skills in a hotel manager CV:
- Revenue management system proficiency
- CRM software implementation proficiency
- PMS operation and maintenance
Soft Skills
Soft skills are the personal strengths and qualities that show employers how well you'll fit into the role and complement other members of the team. Soft skills tend to be more transferable and applicable to different roles than hard and technical skills. As a result of rapid technological changes in the world of work, soft skills are becoming ever-more valued by employers. Soft skills can also be particularly valuable for junior or entry-level roles where candidates haven't necessarily had the time to develop hard skills and career achievements.
As with your hotel manager CV hard skills list, review the job description to learn the key soft skills for the role. Include the best soft skills that you can provide evidence for throughout your CV. Craft a list of up to five key soft and transferable skills that reflect the job description, while also including some of your strongest, most unique skills to stand out from the crowd.
The section below provides an overview of soft skills often highlighted in a hotel manager CV.
- Communication
- Leadership
- Emotional intelligence
Languages
Including a section on language skills can be beneficial, if you speak at least one language to a reasonable level of competency, in addition to your mother tongue. This is true even if language skills aren't a requirement for the role, as foreign language abilities often correlate to other valuable soft skills. In the languages section, list the languages you speak to at least a reasonable level, with an indicator of your competency level.
There are several methods of confirming your foreign language skills on your CV. The simplest way is by assigning a basic descriptive word, such as:
- English: Fluent
- Spanish: Intermediate
You could otherwise use an internationally recognised language standard, such as the Common European Framework of Reference (CEFR). This assigns your language skills a standardised level of competence, as follows:
- A1: Beginner
- A2: Elementary
- B1: Intermediate
- B2: Upper intermediate
- C1: Advanced
- C2: Proficiency
Certifications and Licences
To showcase additional qualifications and training beyond the basic requirements for the role, consider adding a certifications section to your CV. It's often beneficial to include it as it can illustrate a positive attitude towards self-improvement and professional development, as well as a proactive mindset. All these qualities will appeal to most employers and decision-makers. In addition, the certifications section can be a valuable addition to your hotel manager CV if you're applying for a role that cites certain certifications or licences as a necessity in the job description. These might include roles where the use of specialist software or equipment forms part of your everyday duties.
Here is a list of some key certifications and licences that can be particularly useful for hotel manager applications:
- Certified Hotel Administrator Programme, 2023
- Superior Food and Beverage Certification, 2023
- Revenue Management Certification, 2023
Specialist Insight:
Barnet Council shows that recruiters spend only 8.8 seconds reviewing a CV, so a concise personal statement is essential to grab attention immediately. (1)
Optional Sections
Adding optional sections to the end of your hotel manager CV is a good way of showing you have the necessary skills for the job. Consider including a few optional sections to your CV if you think you need to provide extra information to prove your credentials. These sections can be particularly valuable if you lack relevant work experience, such as for entry-level roles, or if you're changing careers to a completely new field or specialism.
And if you'd like more tips on making your CV stand out, explore our career resources. They’re designed to help you showcase your strengths and boost your chances of landing the job.
Hobbies and Interests
One valid way to show you have relevant skills for the job is by listing your hobbies and interests. Additionally, hobbies and interests are an ideal way to show the employers some elements of your personality and interests beyond work, which can set you apart from other candidates. However, a hobbies and interests section will only make an impact with the reader if the skills you showcase are relevant to the role. As such, only include this section if it helps you fulfil requirements of the role that you've been unable to show elsewhere.
Achievements
Listing your key career achievements in a distinct section can be an effective way of drawing attention to them. If you've been awarded any prizes or accolades, or reached any key career milestones, these can all help to show you have the required status and experience for the role.
Voluntary Work
Another way of showing employers your skills and experience is through volunteer roles. If you're struggling to show you have the necessary credentials through your work experience, volunteering can provide valuable examples of how you've put your skills into action. For this section, use a similar structure to your work experience section.
List your job title or a description of the role, the organisation name, its location and the dates you occupied the role. Use bullet points to show employers how you put your skills to use, and any positive achievements from your time in the role.
Data-Driven Finding:
Hiring managers spend an average of 30 seconds reviewing a CV to assess its likely fit for the role, so it's essential to clearly highlight your skills, experience, and evidence of your achievements. (2)
Most effective action verbs for a hotel manager CV
Using strong action verbs in your work experience bullet points is a great way to focus this section and show the impact you've made in your career to date. Starting each bullet point with an action verb that reflects the skills required for the role will help the reader to easily cross-reference your skills to the job description. Always remember to back up any action verbs you use with evidence that shows the impact it made and the achievements that it led to. Use past tense for action verbs that describe previous roles, and present tense for your current position.
- Oversee
- Coordinate
- Manage
- Implement
- Develop
- Negotiate
- Supervise
- Optimise
- Liaise
- Resolve
Hotel manager CV sample
Now you know how to create a hotel manager CV for maximum impact, take a look below at this full, completed example:
Leeds
•
ella-gonzalez@example.com
•
(111) 222 33 444 55
•
linkedin․com/in/ella–gonzalez–123
Dynamic hotel manager with four years’ experience overseeing daily operations and teams. Holds a Bachelor of Science in Hospitality Management. Increased guest satisfaction scores by 15% through personalised service initiatives.
Assistant hotel manager
2023
-2026
The Savoy (London)
- Oversaw a team of 15 staff, improving guest satisfaction scores by 22%.
- Reduced operational costs by negotiating supplier contracts, achieving 18% savings within six months.
- Launched loyalty programme, driving a 30% increase in repeat bookings year on year.
Bachelor of Science in Hospitality Management
2018
-2021
University of Surrey (Guildford)
Revenue management system proficiency
CRM software implementation proficiency
PMS operation and maintenance
Communication
Leadership
Emotional intelligence
Certified Hotel Administrator Programme
Superior Food and Beverage Certification
English - Native
French - Advanced
If you're not sure what your one-page, finalised CV design might look like, check out our examples.
Dos and don'ts for a winning hotel manager CV
Tips to follow
- Use reverse-chronological order to list your work experience, starting with your current or most recent position and working back through relevant roles.
- Keep your CV concise, with a target length of one side of A4 for junior roles, two for more experienced candidates and longer only for high-level, executive or academic positions.
- Start your CV with a CV summary or objective that grabs the attention of the reader, clearly summarising your key skills and achievements.
- List your relevant qualifications in a dedicated education section, adding any outstanding grades or awards you won, to help you stand out from the competition.
- Use a clear, professional CV format that includes a standard font, regular, consistent line spacing and clear headings, to ensure it's easy to read.
Common mistakes to avoid
- Leave out any detailed personal information, such as age, gender or marital status, and avoid adding a personal photo unless it's required for the role.
- Don't lie or exaggerate about events in your career, such as previous jobs, qualification or key achievements – it can backfire and disqualify you from the running.
- Don't forget to update your contact information to ensure it's current, including keeping your LinkedIn profile updated with your latest career details.
- Don't crowd your CV with unnecessary extra details, but stick to the key facts and present them in a clear, readable fashion.
- Don't use an email address that could be considered inappropriate, such as one that includes informal language or nicknames. If necessary, create an email address for your applications, based on your name, initials and/or profession.
A compelling cover letter is an essential part of a successful job application. Ensure your cover letter matches the style and design of your CV with our professional cover letter templates.
Guide to making your CV ATS compatible
Many employers now use applicant tracking systems (ATS) to assist with managing the recruitment process. One of the key elements of most ATS apps is the ability to scan CVs and rank them according to their likely match to the job description. By taking on this task, the systems can save hiring managers the time and effort of reviewing every CV in detail. With vacancies regularly receiving hundreds of applications, this can increase the efficiency of the recruitment process.
The growing prevalence of ATS apps requires a shift in approach by jobseekers, to prepare a CV with the best chance of passing the ATS screening stage. That's why we've put together a list of key ATS CV tips, to maximise your chances of success:
- Include keywords and phrases that match the job description, giving you the best chance of appearing as a strong fit for the role.
- Use standard CV headings that make your CV easier to navigate, such as 'work experience', 'education' and 'skills'.
- Choose a simple, straightforward CV layout with clear, consistent formatting, that avoids text boxes, graphics or other special design elements, as these can make your CV harder to scan.
- Select a font that enhances the readability of your CV, including recognised serif and sans serif fonts between sizes 10 and 12 for body text, and 14 and 16 for headings.
- Use bullet points throughout your CV in place of full sentences. This serves a few purposes, reducing the overall length, helping keywords stand out and making it overall more scannable by ATS apps.
You might feel there are a lot of steps to creating an ATS-compatible hotel manager CV, but with just a few small changes, you can ensure your CV passes this stage. Use one of our ATS-compatible CV templates, which are designed by experts to give you the best chances of success.
If you want to impress recruiters with your CV, use Jobseeker's ready-made CV templates, which are HR-approved for maximum chances of success.
Hotel manager CV FAQs
How do I create an accompanying hotel manager cover letter for my CV?
A well-written cover letter can be just as important as a CV for your chances of job application success. When writing your cover letter, choose a formal professional letter format and use a cover letter template that matches the design of your CV.
A typical cover letter layout includes three key paragraphs of written content. Firstly, the opening paragraph includes an introduction to yourself and confirms the role you're applying for, as well as outlining your motivation for applying. Secondly, you'll want to detail some of your key skills and achievements, without repeating your CV. Close your cover letter by expressing your gratitude and enthusiasm, and leaving a call to action that encourages the reader to make contact with you.
Alternatively, if you're sending your application via email and prefer a more informal tone, you might wish to include a short cover note. This can adopt more casual email conventions rather than following a professional letter format, and simply needs to introduce you, confirm the role you're applying for and direct the reader to the attached CV or application form. Include your contact details at the end of your CV.
Jobseeker's cover letter examples for hotel manager and hospitality industry roles provide useful tips and guidance from HR experts on how to write a compelling cover letter.
How do I write an engaging hotel manager CV without experience?
Even without work experience that fits the job description, there are ways to write a hotel manager CV that leaves a strong impression on employers.
Consider a structure that emphasises your skills rather than your work experience, such as a functional, or skills-based, CV format. In this CV layout, the skills and education sections are placed above the work experience section.
For junior or entry-level roles, employers may be more keen to know whether you have the right soft and transferable skills to adapt to the requirements of the role. In this case, place greater emphasis on soft skills for a junior hotel manager CV.
How do I write a hotel manager CV headline for maximum impact?
A CV headline can be an effective way of introducing yourself in your CV and setting the tone, so the reader can quickly identify whether you're likely to be a good fit for the role.
Look to write a short, engaging sentence that encompasses your best qualities, including the job title to indicate your relevance and suitability for the role.
For the most effective CV headline, make sure it reflects the most critical keywords and phrases from the job description. This will also help your CV to pass the ATS screening stage of the recruitment process.
Below you can find some examples of best practice for CV headlines at different levels of experience:
- Ambitious Junior Hotel Management Professional
- Experienced Boutique Hotel General Manager
- Experienced Senior Hotel Operations Leader
What's the best CV format for a hotel manager CV in 2026?
The best hotel manager CV format for success in your 2026 job hunt might vary according to your experience levels, the type and level of the role, the company and standard industry practices.
In most cases, the traditional reverse-chronological CV format is most effective, as it showcases your work experience, providing examples of relevant skills and how you've used them to contribute towards key achievements in your career to date.
Alternatively, for less-experienced candidates who might not want to emphasise previous employment (such as recent graduates or career changers), a functional format is more suitable. This layout prioritises your skills and qualifications.
Key takeaways for a successful hotel manager CV
To stand out from the crowd with your CV, tailor your approach to each individual application, incorporating keywords and phrases that match the job description. Pick a CV format that matches your experience level, and focus on showing the reader how you've developed relevant skills and put them to good use to add value for previous employers.
Finally, using a clean, professional CV template like those offered by Jobseeker, can help your CV stand out among its competitors and give you the best chance of success with your applications.
References:
- Barnet Council (UK local government), Recruitment tips: How to write a supporting statement
- Jobseeker, Hiring Trends
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