Hotel Manager Resume Example
If you're hoping to start a career as a hotel manager, you'll need experience in ensuring guest satisfaction and managing staff schedules. A strong resume for hotel manager applications showcases your skills, experience and achievements and helps you stand out from other candidates. In this article, we'll outline how to write a winning resume to boost your chances of success in your hotel manager applications.
This comprehensive guide will give you all the tools you need to craft a hotel manager resume that positions you strongly against other candidates. The article will take you through the key steps of creating a resume that presents your key skills, qualities and career achievements in a format that employers favor. It will also help you tailor your resume according to your unique skills and experience level. Read on to learn how to write a perfect hotel manager resume, from the advice of careers experts at Jobseeker.
Core sections to include in a hotel manager resume
It's essential to include a few core sections in your hotel manager resume, while there are also a few optional sections you can make use of to strengthen your application.
A functional or skills-based resume format might be best for applications where you have little or no relevant hotel manager experience. This layout prioritizes your skills and education sections above your work experience. Likewise, an entry-level resume might focus more on soft and transferable skills, as well as details about internships, voluntary work or relevant training you've completed.
For those with some prior experience as a hotel manager work experience is the most important element of a resume. Use a traditional, reverse-chronological resume format to emphasize your career timeline and achievements. Use your work experience section to highlight your career achievements and show how you meet the job description. Offer evidence of the impact you had on successful outcomes for the company.
If you're applying for senior hotel manager positions, you'll want to list career achievements and successes that emphasize your senior status. Use a reverse-chronological format and add extra sections to show key career highlights. Expect your senior resume to be slightly longer than resumes for more junior roles. This is because you 'll want to add details of professional memberships, awards, publications, presentations and other achievements expected of senior professionals.
Your resume layout and structure may differ depending on your experience levels, but make sure your resume includes the following:
Resume Header
Your hotel manager resume header is the place to add your contact details. Start by adding your full name and underneath, include your email address, phone number and location. Adding your LinkedIn profile, if you have one, can help the employer get a better insight into your skills and industry expertise. You don't need to include any additional personal information or a photo. Keep your header clear and concise, with only the most necessary information included. Opt for a stylish, professional design that creates a strong first impression.
Opt for a professional-looking email address based on your name. If your email address could be construed as unprofessional or inappropriate because it contains nicknames or unsuitable language, create a new, more professional email address for your job applications. Always check your contact details to make sure they're up-to-date before you send your resume.
Willie Gomez
willie.gomez@example.com
(111) 222 33 444 55
1313 Mockingbird Lane, Mockingbird Heights, CA
linkedin․com/in/willie–gomez123
Resume Objective
Your resume personal profile is a short, concise paragraph to highlight two or three key skills and achievements in hotel manager roles. You may also see this section named as 'resume summary' or 'resume objective'. Resume summaries tend to focus on your career experience, while resume objectives cover your ambitions and plans for the future. Additionally, make sure your resume summary reflects the job description and focuses on qualities that are relevant to working as a hotel manager.
Alternatively, use this section to emphasize your career objectives and explain how and why this role is a suitable step for you at this stage of your career.
A great resume summary should highlight why you're an ideal candidate for hotel manager roles by showing key skills and qualities that reflect the job description and provide evidence to support them. It should also introduce your personality and unique qualities to the reader, to help them start to form an opinion about you as a candidate. The graphic below showcases some good examples of what to include in your hotel manager resume summary.
Good example:
Results-driven Hotel Manager with a Bachelor of Science in Hospitality Management and extensive experience as a Hotel General Manager. Proven track record in enhancing guest satisfaction, optimizing operational efficiency, and driving revenue growth. Exceptional leadership, strategic planning, and team development skills. Adept at implementing innovative solutions to improve service standards and overall hotel performance
Bad example:
Hotel manager with some experience in hospitality and managing hotel operations. Worked in roles where I focused on guest experiences and improving hotel processes. Have led teams and planned strategies to enhance service. Tried to find new ways to improve hotel performance and revenue
Alternatively, a poor resume summary would include bland, generic information that does little to prove your suitability for the role, while failing to provide any useful insights on you as a person or as a candidate. The graphic above shows some of the pitfalls to avoid when creating your resume summary.
Work History
In your work experience section, list any previous relevant roles you've worked in, as well as your key achievements as a hotel manager. Add each previous employment in reverse-chronological order. This means starting from your current or most recent role and working back in time from there. Include your job title, the company name, the location of the job and your dates of employment.
Add some bullet points under each job entry, explaining your achievements in the role, so the reader can see how you contributed towards success for the company. Provide evidence of your impact and make sure each point addresses a requirement listed in the job description.
An effective resume work experience section is one that constantly echoes the skills and experience listed in the job description, and shows how you used your skills to positive effect in each job. Each bullet point should be carefully crafted to showcase a particular skill or achievement relevant to hotel manager jobs, with evidence to show the value you added. See the examples below for some ideas of what a great resume work experience looks like.
Good example:
Hotel General Manager, January 2022 - Present
Luxora Hospitality Group, Saint Paul
- Increased annual revenue by 30% through strategic marketing initiatives and optimized operational efficiencies
- Achieved a 95% guest satisfaction rate by implementing comprehensive staff training and customer service programs
- Reduced operational costs by 20% through successful negotiation of vendor contracts and streamlined procurement processes
Bad example:
Hotel General Manager, January 2022 - Present
Luxora Hospitality Group, Saint Paul
- Improved business outcomes through effective management and leadership skills, enhancing overall performance and guest satisfaction
- Enhanced team productivity by fostering a positive work environment and promoting collaboration among staff members
- Contributed to company success by implementing innovative strategies and maintaining high standards of service quality
In the graphic above you can see a great example of what to avoid when writing your resume work experience section. A bad resume work experience section might fail to address skills and achievements that relate directly to the job description. Falling back on clichés, vague descriptions and basic responsibilities, rather than showing the impact you made, is likely to disengage the reader.
Education
Under education, add details of any degrees or professional qualifications relevant to hotel manager roles.
Typically, working as a hotel manager requires a university or college degree, which you'll need to list on your resume. If you're working in this sector, it's usually a good idea to highlight your Bachelor of Science in Hospitality Management degree or other relevant qualifications. Focus on qualifications that showcase your financial management or staff supervision.
List every relevant qualification, including the name and level of the course, the name of the school, college or university, its location and your graduation date. You could also add one or two bullet points to draw attention to your grades if they were particularly good, as well as any specialist subjects you studied. This will help the hiring manager understand your knowledge and special skills better.
Additionally, mentioning any leadership roles or any societies and clubs you participated in while studying shows proactivity and initiative.
Bachelor of Science in Hospitality Management, 2017 - 2020
University of Iowa, Iowa City, Iowa
Hard and Soft Skills
In your skills section, list any skills you've acquired or developed that are relevant to hotel manager positions. Consider adding guest relations, strong leadership abilities or any other necessary skills for the job. Again, refer to the job description and make sure you include skills that the employer has listed as essential or desirable for employment as a hotel manager.
Showcasing hard skills on your hotel manager resume
Hard skills are specific skills related to the job you're applying for. They include particular abilities, technical skills and industry knowledge that relate directly to jobs as a hotel manager. Furthermore, these skills are essential for a hotel manager resume as they showcase your expertise in the field. Aim to include four or five key hard skills. If you have space, explain how and where you've used that skill to create successful outcomes in your career. These skills will demonstrate your credentials and show how you meet the job description.
The best resume hard skills sections focus on specific technical skills necessary for the job, showcasing skills that you have particular expertise in. There are some examples of valuable hard skills for a hotel manager resume below.
- Financial management
- Staff supervision
- Guest relations
Listing soft skills on your hotel manager resume
In your soft skills list, include any personal characteristics that make you a good fit for a hotel manager job. Soft skills tend to be more universal than hard skills, but they're no less important. Indeed, as the nature of work changes, soft skills are growing in importance, so make sure you include them in your resume. You should generally look to include up to five soft or transferable skills that match the job description.
The strongest resume soft skills sections include a mix of skills that match your best personal strengths, and that reflect the skills listed in the job description. See below for some examples of effective soft skills for a hotel manager resume.
- Strong leadership abilities
- Effective communication skills
- Problem-solving expertise
Relevant Certifications and Licenses
Under certifications and licenses, add any further qualifications that show you're a good fit for the job. Add any official certifications or accreditations that increase your level of qualification and suitability for working as a hotel manager. Therefore, list any official licenses and certifications, along with their dates, so employers can assess whether you've got the necessary qualifications to work as a hotel manager.
See below for some suggestions of relevant certifications for a hotel manager resume:
- Certified Hotel Administrator, 2022
- Hospitality Management Certification, 2022
- Food Safety Certification, 2022
Jobseeker Tip:
Optional Resume Sections
To provide further information on your suitability for the role, you could add some optional sections to a hotel manager resume. Add any of the sections below that help you showcase your key skills and experience.
Hobbies
Add any hobbies and interests that reinforce your credentials for the position. Your hobbies and interests are useful for a hotel manager resume if you want to show a different side to your personality, or to stand out among other candidates. They can also be valuable if you're a junior candidate without much relevant work experience. Don't include hobbies and interests in your resume unless they showcase a specific interest or aspect of your personality. You'll want them to add something to your application that you can't add elsewhere.
Voluntary Work
If you're lacking relevant hotel manager work experience, volunteer work can help to show you still have the relevant skills. Add any voluntary roles, including your position, the name of the organization, the dates of your voluntary work and a brief explanation of your responsibilities and achievements.
References
Although it's rare to include references on a hotel manager resume, some employers may ask for it. Don't add references unless they're specifically mentioned by the employer in the job advert. Add two or three professional references, and be sure to approach each referee before you include them.
References are available upon request.
Best strong verbs for your a hotel manager resume
Add strong verbs to your work experience section to show the hiring manager the impact you made in your previous roles. Add strong verbs from the list below to create a greater impact with your work experience section.
- Coordinate
- Oversee
- Manage
- Implement
- Optimize
- Train
- Negotiate
- Resolve
- Strategize
- Supervise
Jobseeker's resume templates were created by careers experts to help you produce a professional resume in minutes. You can also find cover letter templates to complete an eye-catching job application that gets you noticed.
Sample resume for hotel manager positions
The hotel manager resume example below incorporates all the information from above into a full-designed resume template, so you can see how a final resume will look:
1313 Mockingbird Lane, Mockingbird Heights, CA
•
willie.gomez@example.com
•
(111) 222 33 444 55
•
linkedin․com/in/willie–gomez123
Dynamic and results-oriented Hotel Manager with a Bachelor of Science in Hospitality Management and extensive experience as a Hospitality Operations Manager. Proven track record in overseeing daily operations, enhancing guest satisfaction, and driving revenue growth. Skilled in staff management, budget control, and implementing innovative service strategies to optimize hotel performance and exceed guest expectations
Hospitality Operations Manager
2020
-2022
Serenity Suites International (St. Petersburg)
- Increased annual revenue by 25% through strategic marketing campaigns and optimized service delivery
- Reduced operational costs by 15% via efficient resource management and vendor negotiations
- Achieved a 95% customer satisfaction rate by implementing comprehensive staff training and quality control measures
Bachelor of Science in Hospitality Management
2017
-2020
Dartmouth College (Hanover, NH)
Financial management
Staff supervision
Guest relations
Strong leadership abilities
Effective communication skills
Problem-solving expertise
Certified Hotel Administrator
Hospitality Management Certification
English - Fluent
Spanish - B2
Do's and don'ts of a hotel manager resume
Advice to help you craft a winning resume
- Keep your hotel manager resume as brief as possible. A single page is ideal for junior applicants, while two sides is acceptable for senior jobs.
- Quantify the impact you've made in different roles by offering evidence of your key abilities and your contribution.
- Use a clear, professional resume format to make your document as accessible as possible, including a readable font and appropriate headings, margins and line spacing. This will make your resume easier for recruiters and hiring managers to read.
- Proofread your resume before sending it, to avoid any unnecessary mistakes that may harm your chances.
- Make a strong first impression with a concise, impactful hotel manager resume summary that showcases your key qualities.
Keep away from these common resume mistakes
- Don't use an unprofessional email address. Instead, opt for a simple email address based on your name.
- Don't lie or exaggerate on your hotel manager resume, as this can create false expectations in employers and harm you in the future.
- Don't use complex and elaborate formatting that can make your hotel manager resume less readable and more difficult for Applicant Tracking Systems (ATS) to scan.
- Don't use passive language - steer away from phrases like 'I was asked to' and use action words instead.
- Don't include hobbies unless they help you prove a skill or experience that's necessary for the job.
Making an ATS-friendly resume
Applicant tracking systems (ATS) help recruiters and employers to streamline their hiring process. They can store and process data, including applications and applicant data, quickly and efficiently. One of the jobs ATS applications are increasingly responsible for is initial candidate screening. The systems can quickly scan and rank resumes based on how closely they match the job description. When you're writing your hotel manager resume, there are several things you can do to make sure your resume stands the best chance of passing the ATS stage.
Follow these guidelines to create the best ATS-friendly resume:
- Use a traditional resume format, such as reverse-chronological or functional. These will give your resume a structure that's easier for ATS systems to scan.
- Use of job description keywords throughout your resume will help it rank higher in the ATS scanning stage, as it will more closely match the requirements laid out in the job description.
- Include clear headings in each section that match the traditional resume structure and format. This will make it easier for the ATS software to scan your resume.
- Use a resume design that includes clean, professional design elements to give your content space to breathe. This might include clear, readable fonts, subtle color accents and simple design elements.
- Use concise language to keep the length of your resume to between one and two pages. This will make it easier to scan for ATS applications.
For help crafting a winning resume, read our in-depth career blog and review our resume examples for inspiration.
Frequently Asked Questions for a hotel manager resume
After writing your hotel manager resume, you'll want to write an accompanying cover letter that helps your application stand out.
Check the job description to see whether a full, formal cover letter is necessary. In some situations, it might be more suitable to simply send a brief email to introduce yourself and accompany your resume.
A full, formal cover letter follows a traditional letter-writing structure and format. Add your header, the recipient's address an use professional greetings and sign-offs. In your first paragraph, introduce yourself and confirm the role you're applying for, along with your reasons for applying. Next, outline your key skills and achievements that are most relevant to the hotel manager job description. Finish by expressing your enthusiasm for the role and adding a call to action to encourage the hiring manager to contact you for further information.
You can create a professional cover letter in just a few simple, easy-to-follow steps using Jobseeker's tried and tested cover letter templates.
Even if you have no work experience, following a few simple tips for your hotel manager resume can ensure you make a strong impression on employers. Opt for a skill-based resume format instead of a traditional layout. This places your skills and education in a more prominent position on your resume. Optional sections at the end of your resume can play a stronger role if you're lacking relevant work experience. Use certifications and training, hobbies and interests, volunteer roles and internships to show you've got the necessary skills for the job.
A strong resume headline can give the reader an immediate idea of your suitability for hotel manager jobs. A well-written resume headline is also a way to increase your chances of passing the ATS resume scanning stage, by referencing keywords that match the job description. Write a concise headline including the job title, a reference to your experience or track record and one or two key skills.
See an example resume headline below:
- Aspiring Hotel Management Professional
- Expert Hotel Operations Manager
- Experienced Senior Hotel Manager
The top resume format for your applications will vary according to a couple of factors. First, how much professional experience you have. Second, what type of job you're applying for and its seniority level. If you don't have much experience, for example if you're applying for a graduate role or changing careers, you might consider a functional resume format. This focuses on your skills and education above your work experience. For more senior roles where you have plenty of relevant experience, use a reverse chronological format. This resume structure places work experience at the heart of the document, using it as a showcase for your skills and achievements.
Key takeaways for your hotel manager resume
The best resumes focus on your skills and the value you've added to previous roles, rather than focusing on your duties and responsibilities. Select a resume format that suits your experience levels and the job you're applying for, and make sure you tailor your resume for each application.
Using the professional resume templates and resources of Jobseeker can help you create a great-looking resume that stands out from other applicants. Sign up today and follow the simple steps to get started. Whatever job you're applying for, a professional cover letter can make all the difference to your chances. Use Jobseeker's HR-approved tools and cover letter examples to inspire your applications.
Sources:
(1) Tips for Writing a Federal Resume, U.S. Department of Labor: https://www.dol.gov/general/jobs/tips-for-writing-a-federal-resume
(2) Resume Tips, Duke University: https://careerhub.students.duke.edu/resources/resume-tips/
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