By logging in via the top right corner on the website, you will get access to your account. In case you have forgotten your password, you can request a new one here.
On this you can find information on the costs.
After completing the payment, your resume/CV, cover letter and/or the other services will immediately be delivered to you digitally. This means your right to revoke is not applicable here.
In addition, you are signing up for a subscription which allows you access to your account and the unlimited use of all features such as the creating and modifying of your resumes, the generating of cover letters, searching for and viewing of relevant vacancies and keeping track of your applications. The first 14 days are free of charge, after that, you will be billed monthly. Your right to revoke does apply to the subscription. Because the subscription is free of charge for the first 14 days, you will not receive a refund after using your right to revoke on the subscription. You can cancel your subscription at any time in your account. In addition, you can let us know that you would like to use your right to revoke the subscription within 14 days of signing up. You may use the standard revoke form, but this is not mandatory.
In order for you to use all the features, you will be asked to create an account by filling in your email address. After that it is possible to create a password. You can then use these details to log into your account. If you have forgotten your password, you can request a new one here.
A preview of the document is displayed in the template you selected in the editor. At the bottom of the example, you can select another template in the menu bar by clicking on the 'Template' icon. Colour, font 'Aa', font size 'tT' and line spacing '↕' can also be changed here.
Select the document you wish to edit under the ‘Resumes’ or ‘Cover letters’ tab and then click ‘Edit’.
You can edit the content in the editor. Based on the data you have entered, a preview of the document will be shown immediately.
The font 'Aa', font size 'tT', line spacing '↕', colour and template can be changed in the menu bar at the bottom of the preview.
You can change the status of an application by dragging it to the appropriate column under the 'Applications' tab.
Log in and click on your profile icon and go to 'Settings'. Use the 'Cancellation' button to cancel your subscription. You will automatically receive a confirmation by email.
You can import an existing resume by using the 'Import' button in the top right corner of the editor. Select a resume (PDF or Word) and the file will automatically be copied into the fields. Filled out fields will automatically be overwritten with the content of the imported document. The fields must be checked afterwards for completeness and correctness.
Login and click on your profile icon to go to 'Settings'. Click on 'Payment History' to view your payment receipts. The receipt also serves as your invoice.
Login and click on the profile icon to go to 'Settings'. Click on 'Delete account' to permanently delete your account.
If you have not activated an account and only entered your details, these will automatically be deleted within 30 days.
Click on ‘download’ in the editor or in your account under the tab ‘Resumes’ or ‘Cover letters’. In case you do not yet have a paid account, or you have not yet logged in, you will need to first follow all the steps on the screen. You will then be able to download the document as a pdf. At this time, Word is not available.
Open the item under which you want to add a page break. Then click on the three dots, select 'Add page break' and drag it to the desired position within the item.
You can change the order of the (sub)items by clicking on the six dots to the left of the item in question and then dragging it.
You can move an item to the left or right column by opening the item, clicking on the button with the three dots and selecting the option 'Move to left/right column'.
You can add an application by clicking on the plus sign in the appropriate column and filling in the relevant fields under the 'Applications' tab.
Click on the vacancy you want to save and put it on your wishlist by clicking on the button at the bottom of the page. You can find your saved vacancies in the 'Wishlist' column under the 'Applications' tab.
You can change your search by entering the desired function, city and radius under the 'Vacancies' tab and then clicking on 'Search'.
If you want to delete one or more entries within a section, you can do so by selecting the entry in question and clicking on the bin icon.
If you want to delete an entire section, you have to select the section and click on the three dots after which the option 'Delete section' will appear.
You can undo the deleting of sections with the arrows on the top right corner of the editor.
You can upload a photo in the designated block in the top left corner of the editor. You can drag the photo, zoom in or out and rotate it to the desired position. Adding a photo is not mandatory and you can always change or delete it afterwards.
The language option in the top right corner allows you to set the editor to another language. The text in the document will then automatically be translated into the newly selected language. The text you fill in in the boxes will need to be translated by you.
Do you have another question, suggestion or complaint? Get in touch