Engagement Manager Resume Example

After reading this article, you'll feel confident creating an engagement manager resume that effectively showcases your relevant skills and experience. You'll find useful insights on constructing a resume that makes the most of your unique skills, experience and strengths. You'll also learn how to tailor your resume according to the job description, and depending on your experience levels. Continue reading to find expert tips and advice from Jobseeker that will help you with your engagement manager resume.

Key sections for an engagement manager resume

The key sections to include in an engagement manager resume are similar to those for any role or profession.

How you choose to present your resume is up to you. There are plenty of options for a professional resume layout and format, but every application should include the following:

Header and Personal Information

A engagement manager resume header contains your name and contact information. Add your first and last name, your phone number and your email address. Include your address or location, but avoid adding any other personal information. If you have a LinkedIn profile, you can add the URL to your header so the hiring manager can get a better understanding of your work history and experience. Be aware of the amount of space your resume header takes up. You don't want your contact details to take space away from the main content of your resume, so keep this section as brief as possible.

Only include professional, name-based email addresses in your resume header. If you have an old email address that uses nicknames, puns, references to your personal interests or anything else that could appear unprofessional, set up a new email just for your job applications. Finally, always double-check your contact details are correct and up-to-date before sending your resume.

Resume Profile

The next section is the resume summary. The section might also be called 'resume objective' or 'personal profile'. This is a brief introduction to you, your key skills and your career achievements and ambitions. While a resume summary focuses on your career achievements and experience, a resume objective typically focuses on your ambitions for the future. Additionally, make sure your resume summary reflects the job description and focuses on qualities that are relevant to working as an engagement manager.

Alternatively, you could use this section to reference your objectives and ambitions, and how this role would fit into your career journey.

A good resume summary is short and snappy, and focused on the skills and experience listed in the job description, with evidence to back it up. It will also help the reader to form their first impressions of you by providing an insight into your personality and unique qualities. The graphic below showcases some good examples of what to include in your engagement manager resume summary.

Alternatively, a poor resume summary would include bland, generic information that does little to prove your suitability for the role, while failing to provide any useful insights on you as a person or as a candidate. In the graphic above you can find some negative examples of how to write a resume summary.

Work History

Under your work experience section, add any jobs you've had in the past that are relevant to the position of an engagement manager. Mention only the most appropriate and relevant jobs you've had in reverse-chronological order, starting with your most recent and working backwards. Add your job title, the name of the employer, the location of the role and your dates of employment.

Under each job entry, add several bullet points highlighting your responsibilities and achievements. Consult the job description for a list of the key requirements for the role and make sure your work experience section showcases how you meet these requirements.

The best resume work experience sections focus only on the most relevant previous jobs, and link each bullet point back to a skill or experience listed in the job description. It's also critical to provide evidence that shows the value you added to each role in a quantifiable way, such as project outcomes, key performance indicators or feedback from customers, colleagues or managers. See the examples below for some ideas of what a great resume work experience looks like.

Above, you can see a weaker example of a resume work experience section to best avoid. Less effective resume work experience sections might take a more vague, descriptive approach to previous jobs. They focus on responsibilities and everyday duties rather than referencing career achievements and the value you've added for previous employers.

Education and Qualifications

The education section provides space to list your highest and most recent academic achievements that are relevant to working as an engagement manager.

If you're applying for engagement manager positions you'll typically need to have a degree. A Bachelor of Business Administration (BBA) in Management will usually help your chances of success. You could also list any qualifications that demonstrate your data analysis techniques or project management software.

Include any qualifications relevant to the role. For each, add the name and level of the award, the institution name, its location and your dates of study. If you have space, include some bullet points outlining any specialist areas of study, awards or high grades, so the employer can learn more about your unique skill set and knowledge.

Membership or leadership of any societies, clubs or causes while studying can also make a positive impression on hiring managers. Consider adding these to your education section for more insight into how you used your time as a student.

Skills

Listing your key skills can help to prove your suitability for engagement manager jobs. These could be CRM platform proficiency, project coordination skills or various other relevant skills. Once more, review the job description and pick out any key engagement manager skills listed that match yours. Focus on these skills and any other key transferable skills that make you a strong candidate for the job.

How to list hard skills on your engagement manager resume

Under hard skills, add any specialist skills you possess that are specifically required for engagement manager jobs. These tend to be technical skills and industry knowledge essential to the position. Furthermore, an extensive list of hard skills helps to make a compelling case for your engagement manager job applications, as they show employers your understanding of the engagement manager role. If possible, add four or five hard skills that reflect the requirements of the job description. These will boost your chances of success in your applications.

If you want to make a strong impression with your hard skills list, focus on hard skills that align with your specific industry expertise, and that reflect the job description. For inspiration on the right type of hard skills for an engagement manager resume, see below.

Soft skills on your engagement manager resume

Your soft skills are the core qualities and personal characteristics that make you a good employee. They tend to apply to multiple professions and jobs, though the soft skills you'll require may change as you move from junior to senior positions. In fact, as technology develops, soft skills are growing in importance for recruiters and employers, so be sure to add several of these to your resume. In this section, add four of five transferable skills that match the job description.

Your soft skills section should make the most of your unique personal qualities and strengths, while also reflecting the requirements laid out in the job description. See below for some examples of useful soft skills for an engagement manager resume.

Certifications and Training

In your certifications section, list any professional certifications or licenses that are relevant to working as an engagement manager. These could be official licenses required for the job or certifications that improve your employability. Therefore, list any official licenses and certifications, along with their dates, so employers can assess whether you've got the necessary qualifications to work as an engagement manager.

Below you can find several examples of certifications for an engagement manager resume:

Additional Information

As well as the main sections of an engagement manager resume, optional sections can help you prove your credentials to employers. Add any of the sections below that help you showcase your key skills and experience.

Personal Hobbies and Interests

Listing your hobbies and interests can reveal key qualities that some employers may value. Consider listing hobbies and interests to help your resume stand out, or to provide the employer with some insight into your personality and wider interests. They're perfect for candidates who might lack genuine work experience as an engagement manager. Don't include hobbies and interests in your resume unless they showcase a specific interest or aspect of your personality. You'll want them to add something to your application that you can't add elsewhere.

Voluntary Work

If you're lacking relevant engagement manager work experience, volunteer work can help to show you still have the relevant skills. Add your volunteer job title or role, the name of the organization, its location and the dates you were involved.

References

It's relatively unusual to include references in a standard engagement manager resume, but they are required occasionally. Check the job advert to see if you'll need to add references to your resume. Include a maximum of three professional references, being sure to check with your referees before including them in your resume.

Best words to use in an engagement manager resume

Action words can help illustrate to the hiring manager the difference you made in each of your previous jobs. Choose verbs from the suggestions below that highlight your key skills or those mentioned in the job description.

If you need help creating a resume that impresses HR managers, take a look at Jobseeker's professional resume templates. You can also access beautiful cover letter templates that help your application stand out.

Sample resume for engagement manager positions

Now that you know everything that needs to go into your engagement manager resume, let's review an example resume that you can use as a guide when creating your own:

How to make your resume ATS compliant

Applicant tracking systems (ATS) help recruiters and employers to manage their hiring process. They can handle some of the more time-consuming and resource-intensive jobs, such as initial screening of resumes. Employers often receive hundreds of applications per vacancy, and ATS software can quickly and accurately scan and rank resumes based on their likely suitability for any role. When drafting your engagement manager resume, there are a few guidelines to follow to give you the best chance of passing the ATS screening stage and progressing with your application.

Here are a few quick tips for creating an ATS-friendly resume:

• Choose a resume structure that matches the traditional, reverse-chronological layout or alternatively, the functional resume structure. This should make your resume more readable for ATS applications.
• Use of job description keywords throughout your resume will help it rank higher in the ATS scanning stage, as it will more closely match the requirements laid out in the job description.
• Add each section with clear headings that match the established resume conventions, so ATS software can easily identify each part of your resume.
• Use design elements that help make your resume more readable. These might include white space, clear, professional fonts and subtle color accents to help certain elements stand out.
• Adopt simple, professional language to keep your resume as concise as possible. This tends to make your document more readable, and easier for ATS software to scan.

Key takeaways for your engagement manager resume

Writing a strong, impactful resume is about using your experience to demonstrate your relevant skills and achievements. You can do this through your work history or other resume sections. Use a suitable resume format and tailor your resume for every application you submit.

Remember, Jobseeker resume templates and other tools make it easy to create a resume and cover letter that leaves a positive impression on hiring managers. Sign up now to start building your perfect resume. To make the best possible impression with your applications, write a cover letter with the help of Jobseeker. You can also find plenty of expert-designed cover letter examples for inspiration.

Sources:

(1) Tips for Writing a Federal Resume, U.S. Department of Labor: https://www.dol.gov/general/jobs/tips-for-writing-a-federal-resume

(2) Resume Tips, Duke University: https://careerhub.students.duke.edu/resources/resume-tips/