Health Insurance Agent Resume Example
A career as a health insurance agent typically involves assisting clients understanding and processing claims efficiently. A strong resume for health insurance agent applications showcases your skills, experience and achievements and helps you stand out from other candidates. In this article, we'll outline how to write a winning resume to boost your chances of success in your health insurance agent applications.
This complete guide to a health insurance agent resume will equip you with the tools you need to compete in your applications. The guide will show you practical examples of how to structure your resume to show off your best and most relevant skills and career achievements. It will also show you how to tailor your resume according to the job description and your unique skill set. Read on to learn how to write a perfect health insurance agent resume, from the advice of careers experts at Jobseeker.
What to include in a health insurance agent resume
The key sections to include in a health insurance agent resume are similar to those for any role or profession. If you're an entry-level candidate without much work experience, that section may be less prominent in your resume. You may focus instead on sections that showcase your skill set, such as education, projects, hobbies and hard and soft skills lists.
Your resume layout and structure may differ depending on your experience levels, but make sure your resume includes the following:
Resume Header and Personal Information
A health insurance agent resume header contains your name and contact information. Add your first and last name, your phone number and your email address. Include your address or location, but avoid adding any other personal information. If you have a LinkedIn profile, you can add the URL to your header so the hiring manager can get a better understanding of your work history and experience. Make your resume header clear, concise and as brief and compact as possible. Consider different layouts that spread the information horizontally across the page rather than using a different line for each piece of information.
Only include professional, name-based email addresses in your resume header. If you have an old email address that uses nicknames, puns, references to your personal interests or anything else that could appear unprofessional, set up a new email just for your job applications. Finally, always double-check your contact details are correct and up-to-date before sending your resume.
Zoey Hall
zoey.hall@example.com
(111) 222 33 444 55
852 Evergreen Terrace, Springfield, IL
linkedin․com/in/zoey–hall123
Resume Summary
Following your resume header, write a resume summary to introduce yourself and showcase some of your key skills and achievements. Alternative names for this section are 'resume objective' and 'personal profile'. While a resume summary focuses on your career experience, a resume objective covers your ambitions and career plans. However, make sure you keep your resume summary short and snappy, and focused on the skills and experience listed in the job description.
Alternatively, you could use this section to reference your objectives and ambitions, and how this role would fit into your career journey.
The best resume summaries reflect the job description and focus on qualities that are relevant to working as a health insurance agent, while highlighting elements of your personality that make you an ideal candidate. They also quantify the information provided with evidence. See below for some great examples of how to approach your health insurance agent resume.
Good example:
Results-driven Health Insurance Agent with a Bachelor of Science in Health Administration and extensive experience as a Health Insurance Specialist. Proven track record in navigating complex insurance policies, providing exceptional customer service, and optimizing healthcare plans to meet client needs. Adept at analyzing claims, ensuring compliance with regulations, and offering tailored solutions to enhance client satisfaction and retention. Strong communicator with a deep understanding of the healthcare industry and a commitment to promoting accessible and affordable health insurance options
Bad example:
Worked in health insurance with some background in health administration. Have experience with insurance policies and helping people with their insurance needs. Familiar with claims and rules, and try to find ways to keep clients happy. Good at talking to people and know a bit about the healthcare field, aiming to make insurance more accessible and affordable
On the other hand, a resume summary can be ineffective if it lacks specific information about how your skills align with the job description, or fails to paint a picture of your unique qualities and talents. The visual above includes some examples of what not to do with your health insurance agent resume summary
Hard and Soft Skills
The skills section is one of the main ways to show employers you've got the skills required for health insurance agent roles. Whether your skills include CRM software proficiency, problem-solving abilities or any other useful skills for the role, you'll want to list them here. Again, refer to the job description and make sure you include skills that the employer has listed as essential or desirable for employment as a health insurance agent.
How to include hard skills on your health insurance agent resume
Hard skills are specific skills related to the job you're applying for. They include particular abilities, technical skills and industry knowledge that relate directly to jobs as a health insurance agent. Furthermore, these skills are essential for a health insurance agent resume as they showcase your expertise in the field. Add up to five key hard skills that show you're an ideal candidate for the role. It can also be beneficial to add context to each skill, showing how you've used it to positive effect in your career to date.
Your resume hard skills list should reflect your unique and specific industry expertise and experience, while also fulfilling the requirements listed in the job description. See the examples below for an idea of what an effective health insurance agent resume hard skills list looks like.
- Claims processing expertise
- CRM software proficiency
- Risk assessment analysis
Listing soft skills on your health insurance agent resume
Soft skills are the personal skills and qualities that make you a good fit for the job. They include transferable skills and strengths that help you settle into the role, adapt to new challenges and build effective working relationships. Indeed, as the nature of work changes, soft skills are growing in importance, so make sure you include them in your resume. It's best to aim for four or five soft skills that match the job description and reflect your strongest personal qualities.
The strongest resume soft skills sections include a mix of skills that match your best personal strengths, and that reflect the skills listed in the job description. See below for some examples of effective soft skills for a health insurance agent resume.
- Communication and persuasion
- Empathy and understanding
- Problem-solving abilities
Education
In this section list any educational qualifications or degrees that are relevant to health insurance agent roles.
A health insurance agent role tends to require candidates to have a university or college degree, so make sure you list yours in your resume. A Bachelor of Science in Business Administration degree or similar is the most suitable for this job, but you could also include any other relevant qualifications that show your risk assessment analysis or data entry accuracy.
List every relevant qualification, including the name and level of the course, the name of the school, college or university, its location and your graduation date. Include bullet points to show any specialist modules you studied, awards or exceptional grades and achievements that can set you apart from other candidates. These will all contribute to creating a positive impression on employers.
Additionally, mentioning any leadership roles or any societies and clubs you participated in while studying shows proactivity and initiative.
Bachelor of Science in Health Administration, 2017 - 2020
University of North Texas, Denton, Texas
Relevant Certifications and Licenses
In your certifications section, list any professional certifications or licenses that are relevant to working as a health insurance agent. These could be official licenses required for the job or certifications that improve your employability. Therefore, make sure you list the dates of your certifications and licenses so employers can see they're up-to-date and valid.
Below you can find several examples of certifications for a health insurance agent resume:
- AHIP Certification, 2022
- ACA Certification, 2022
- NAHU Certification, 2022
Work Experience
Your resume work experience section is the chance to show your relevant previous jobs and career achievements as a health insurance agent. Include any relevant jobs you've held in reverse-chronological order. Start with your current or most recent roles and work back through previous roles. For each job, list your title, the name of the company, its location and the dates you worked there.
Under each job entry, add several bullet points highlighting your responsibilities and achievements. Consult the job description for a list of the key requirements for the role and make sure your work experience section showcases how you meet these requirements.
A successful resume work experience section will always showcase skills and experience relevant to the job description, and how you put each to good use in your previous roles. Offering quantifiable evidence in a health insurance agent resume proves you're a strong candidate for the job, such as client feedback, project outcomes, KPIs or financial results. See the examples below for some ideas of what a great resume work experience looks like.
Good example:
Health Insurance Specialist, January 2022 - Present
VitalShield Insurance Services, Washington
- Streamlined claims processing, reducing turnaround time by 30% and improving customer satisfaction ratings by 25%
- Developed comprehensive training program for new hires, resulting in a 40% decrease in onboarding time and increased team productivity
- Successfully negotiated with providers, achieving an average cost reduction of 15% on annual health insurance premiums
Bad example:
Health Insurance Specialist, January 2022 - Present
VitalShield Insurance Services, Washington
- Improved processes to enhance efficiency and customer satisfaction
- Created training materials to boost team effectiveness
- Negotiated with vendors to reduce costs
In the graphic above you can see a great example of what to avoid when writing your resume work experience section. A bad resume work experience section might fail to address skills and achievements that relate directly to the job description. Falling back on clichés, vague descriptions and basic responsibilities, rather than showing the impact you made, is likely to disengage the reader.
Hear from experts:
Additional Information
As well as the main sections of a health insurance agent resume, optional sections can help you prove your credentials to employers. Pick from the optional sections below to help show the employer you have the skills and experience for the job.
Personal Hobbies and Interests
Hobbies and interests can be a useful way of showing your skills and experience beyond your work and education. These are particularly useful for your resume if you're short of work experience and need to showcase a particular skill or experience. Only include hobbies and interests that showcase your personality and personal qualities, and add something different to your application.
Voluntary Work
This section can be valuable for a health insurance agent resume, if you've done any voluntary work that showcases your relevant skills. Write your volunteer section in a similar format to your work experience, including your role, the organization name, relevant dates and the details of your contribution.
References
Although it's rare to include references on a health insurance agent resume, some employers may ask for it. Don't add references unless they're specifically mentioned by the employer in the job advert. Add two or three professional references, and be sure to approach each referee before you include them.
Please contact me for a list of references.
Best words to use in a health insurance agent resume
Action words can help illustrate to the hiring manager the difference you made in each of your previous jobs. Choose verbs from the suggestions below that highlight your key skills or those mentioned in the job description.
- Analyze
- Assess
- Collaborate
- Communicate
- Develop
- Educate
- Evaluate
- Implement
- Negotiate
- Resolve
Jobseeker's resume templates were created by careers experts to help you produce a professional resume in minutes. You can also find cover letter templates to complete an eye-catching job application that gets you noticed.
Sample health insurance agent resume
Using each of the sections above, we've created this example health insurance agent resume, to help guide you when creating your own:
852 Evergreen Terrace, Springfield, IL
•
zoey.hall@example.com
•
(111) 222 33 444 55
•
linkedin․com/in/zoey–hall123
Results-driven Health Insurance Agent with a Bachelor of Science in Business Administration and extensive experience as a Health Insurance Consultant. Skilled in policy analysis, client relationship management, and customized insurance solutions. Proven track record in assessing client needs, providing tailored coverage options, and ensuring optimal customer satisfaction. Adept at navigating complex insurance regulations and delivering top-notch advisory services
Health Insurance Consultant
2020
-2022
VitalCare Advisors (Lubbock)
- Successfully negotiated and implemented a cost-saving health insurance plan, reducing annual premiums by 15% for a major client
- Conducted in-depth benefits analysis for 100+ clients, increasing overall client satisfaction scores by 25% within one year
- Led a team to achieve a 30% increase in policy renewals through targeted client engagement and personalized health plan adjustments
Bachelor of Science in Business Administration
2017
-2020
University of Alabama (Tuscaloosa)
Claims processing expertise
CRM software proficiency
Risk assessment analysis
Communication and persuasion
Empathy and understanding
Problem-solving abilities
AHIP Certification
ACA Certification
English - Fluent
Spanish - B2
Quick tips for a health insurance agent resume
Simple tips for creating a winning resume
- Use strong verbs to help show the actions you've taken in different health insurance agent roles (e.g. negotiate, resolve, analyze).
- Add key skills throughout your resume that match the job description, along with a dedicated 'skills' section.
- Use reverse-chronological order for your work and education, starting with your most recent employment and education.
- Use a professional resume format with clear headings, a defined structure and consistent margins for optimum readability.
- Quantify your accomplishments by providing evidence that shows the impact you've made in your career.
Keep away from these common resume mistakes
- Don't use jargon or acronyms when you can use simple, straightforward language to say the same thing.
- Don't include irrelevant work experience in your resume because it takes up valuable space and is unlikely to improve your chances of success.
- Don't forget to review your contact information before sending your resume, to ensure it's all up-to-date.
- Don't fill up your health insurance agent resume with unnecessary information that contributes nothing to your chances of success.
- Don't use an unprofessional email address. Instead, opt for a simple email address based on your name.
Guide to making your resume ATS-friendly
Applicant tracking systems (ATS) are increasingly taking responsibility for the management and processing of job applications, helping hiring practices to become more efficient. This can include screening resumes by scanning and ranking each application according to how closely it matches the job description. If you follow a few simple tips when writing your health insurance agent resume, you'll give yourself a better chance of ranking highly in the ATS screening and progressing to the next stage.
Follow these simple rules when writing your resume, to make sure it's ATS compliant:
- Adopt a traditional structure for your resume, such as a reverse-chronological format or a functional format. These are likely to be the easiest layouts for ATS software to scan.
- Add keywords that match the job description throughout your resume, as ATS applications scan for these and well-placed, considered use can help your resume rank more highly.
- Include clear headings that make it easy to identify each section of your resume. This will help any ATS software navigate your resume during the scanning process.
- Adopt a clean, unfussy design that gives your content enough white space to breathe. Use professional, readable fonts and subtle use of color and other design elements.
- Use simple, concise language to keep your resume to a maximum of one to two pages in length. This will make it easier for ATS software to read.
If you need help creating a professional resume, take a look at our expert career articles and variety of resume examples created by careers experts.
Frequently Asked Questions about a health insurance agent resume
Accompanying your resume for health insurance agent applications, you'll want to produce a cover letter that similarly leaves a positive impression on hiring managers.
In some situations, a full, professional cover letter may not be necessary. Check the job advert and decide whether to write a formal cover letter, or if a brief email is more suitable.
A full, formal cover letter follows a traditional letter-writing structure and format. Add your header, the recipient's address an use professional greetings and sign-offs. In your first paragraph, introduce yourself and confirm the role you're applying for, along with your reasons for applying. Next, outline your key skills and achievements that are most relevant to the health insurance agent job description. Finish by expressing your enthusiasm for the role and adding a call to action to encourage the hiring manager to contact you for further information.
Jobseeker's HR-approved cover letter templates can help you produce a cover letter that really catches the eye of employers.
For an experienced health insurance agent application, the objective of your resume is to showcase the many achievements in your career to date. You may wish to include a longer-than-average work experience section in your health insurance agent resume, to emphasize your career experience to date and showcase relevant achievements in work. Add any optional sections that reinforce your image as a knowledgeable, respected professional in your field. This might include awards and other recognition, successful projects or a dedicated achievements section.
You can use a resume headline to introduce your document and set the tone for your health insurance agent applications. Resume headlines are also a powerful way of increasing your resume's chances of passing the ATS stage. They reference the job title and some of the keywords that match the job description. Write a few words to set the tone for your resume, including the job title, your experience or track record and one or two key skills that make you stand out.
Below you can see a resume headline example:
- Aspiring Health Insurance Sales Specialist
- Expert Health Insurance Advisor
- Experienced Senior Health Insurance Specialist
The best resume format for you depends on two things. Firstly, it depends on your experience level. Secondly, it depends on the type and level of position you're applying for. For roles where you're lacking experience, such as graduate jobs or career changes, you could use a functional or skills-based resume format. This places your skills and education above your work experience. For more senior roles where you have plenty of relevant experience, use a reverse chronological format. This resume structure places work experience at the heart of the document, using it as a showcase for your skills and achievements.
Takeaways for your health insurance agent resume
The key to a strong resume is to showcase your relevant skills and achievements through your work experience and other activities. Select a resume format that suits your experience levels and the job you're applying for, and make sure you tailor your resume for each application.
Jobseeker has a wealth of resume tools, including resume templates and examples, to help you create a winning job application. Sign up today to get started. Jobseeker's expert-designed cover letter generator can help your applications make a strong first impression on hiring managers. Find detailed cover letter examples to complement your resume and get your application noticed.
Sources:
(1) Writing a Resume, California Department of Human Resources: https://www.calhr.ca.gov/employees/Pages/resume-tips.aspx
(2) Resumes, Cover Letters and Job Applications, New York State Department of Labor: https://dol.ny.gov/resumes-cover-letters-and-job-applications
Impress potential employers with your resume
Follow step-by-step professional guidance to create a polished resume in minutes.
