Dispatcher Resume Example

After reading this guide, you'll know what it takes to create a resume that really stands out from other dispatcher applicants. The guide will show you practical examples of how to structure your resume to show off your best and most relevant skills and career achievements. It will also show you how to tailor your resume according to the job description and your unique skill set. Continue reading to find the best dispatcher resume tips from careers experts at Jobseeker.

Main elements of a dispatcher resume

It's essential to include a few core sections in your dispatcher resume, while there are also a few optional sections you can make use of to strengthen your application. If you're a candidate without much experience, you may wish to present your resume in a way that draws attention to your most valuable skills. These might not be in traditional work settings, so sections like education, projects, hobbies and skills can be more prominent.

Your resume layout and structure may differ depending on your experience levels, but make sure your resume includes the following:

Resume Header with Contact Details

The resume header is the place to add your name and contact details, along with your LinkedIn URL if you have a profile, so employers can find more information about your career journey and skills. You don't typically need to add a photo, or any other personal information to this section. Be aware of the amount of space your resume header takes up. You don't want your contact details to take space away from the main content of your resume, so keep this section as brief as possible.

Only include professional, name-based email addresses in your resume header. If you have an old email address that uses nicknames, puns, references to your personal interests or anything else that could appear unprofessional, set up a new email just for your job applications. Finally, always double-check your contact details are correct and up-to-date before sending your resume.

Resume Summary

Your resume personal profile is a short, concise paragraph to highlight two or three key skills and achievements in dispatcher roles. You may also see this section named as 'resume summary' or 'resume objective'. Resume summaries tend to focus on your career experience, while resume objectives cover your ambitions and plans for the future. In addition, your objective should highlight why you're an ideal candidate for dispatcher roles by showing key skills and qualities that reflect the job description.

Alternatively, use this section to emphasize your career objectives and explain how and why this role is a suitable step for you at this stage of your career.

A strong resume summary focuses on two or three key skills and achievements that showcase your suitability for dispatcher roles in a clear, quantifiable way. It also gives an insight into your personal qualities, to help the reader understand why you're a suitable candidate. The graphic below showcases some good examples of what to include in your dispatcher resume summary.

Alternatively, a poor resume summary would include bland, generic information that does little to prove your suitability for the role, while failing to provide any useful insights on you as a person or as a candidate. The graphic above shows some of the pitfalls to avoid when creating your resume summary.

Hard and Soft Skills

Listing your key skills can help to prove your suitability for dispatcher jobs. These could be real-time data entry, emotional intelligence (EQ) or various other relevant skills. Again, refer to the job description and make sure you include skills that the employer has listed as essential or desirable for employment as a dispatcher.

Listing hard skills on your dispatcher resume

Under hard skills, add any specialist skills you possess that are specifically required for dispatcher jobs. These tend to be technical skills and industry knowledge essential to the position. Furthermore, an extensive list of hard skills helps to make a compelling case for your dispatcher job applications, as they show employers your understanding of the dispatcher role. Include around four or five key hard skills that are listed in the job description. These skills will help to convince the hiring manager that you're a good fit for the position.

You'll make more impact with your resume hard skills list if you focus on technical skills that reflect your unique expertise and specialism, and that match the key requirements in the job description. See the graphic below for some tips on hard skills for a dispatcher resume.

How to list soft skills on your dispatcher resume

Soft skills are the personal skills and qualities that make you a good fit for the job. They include transferable skills and strengths that help you settle into the role, adapt to new challenges and build effective working relationships. In fact, as technology develops, soft skills are growing in importance for recruiters and employers, so be sure to add several of these to your resume. Aim to include approximately five soft skills that reflect the skills listed in the job description.

Your soft skills section should make the most of your unique personal qualities and strengths, while also reflecting the requirements laid out in the job description. See below for some examples of useful soft skills for a dispatcher resume.

Education

In your education section, include details of your most relevant dispatcher qualifications and educational achievements.

Working as a dispatcher doesn't usually require a degree. Even though a degree-level education isn't a necessity, it's still important to highlight your key educational achievements, including a EMD Certification or other courses or training that showcases your logistics software proficiency or GPS tracking systems.

Include any qualifications relevant to the role. For each, add the name and level of the award, the institution name, its location and your dates of study. If you have space, include some bullet points outlining any specialist areas of study, awards or high grades, so the employer can learn more about your unique skill set and knowledge.

If you were a member of any clubs or societies, or volunteered for any causes while studying, you could also mention these in your education section.

Licenses and Certifications

In your certifications section, list any professional certifications or licenses that are relevant to working as a dispatcher. These could be professional accreditations and licenses, or certifications that improve your level of suitability for the position. Therefore, make sure you list the dates of your certifications and licenses so employers can see they're up-to-date and valid.

Below you can find several examples of certifications for a dispatcher resume:

Work Experience

In your work experience section, list any previous relevant roles you've worked in, as well as your key achievements as a dispatcher. List each relevant role in reverse-chronological order starting with your current or most recent role. Add your job title, the organization name, its location and the dates you worked there.

Under each job entry, add several bullet points highlighting your responsibilities and achievements. Consult the job description for a list of the key requirements for the role and make sure your work experience section showcases how you meet these requirements.

A successful resume work experience section will always showcase skills and experience relevant to the job description, and how you put each to good use in your previous roles. Offering quantifiable evidence in a dispatcher resume proves you're a strong candidate for the job, such as client feedback, project outcomes, KPIs or financial results. Take a look at the examples below for some guidance on what works best for your work experience section.

Above, you can see a weaker example of a resume work experience section to best avoid. Ineffective work experience sections tend to focus too much on everyday responsibilities over skills and achievements. If you use vague descriptions of activities and fail to back up your achievements with evidence, you're likely to fail to make an impact on the reader.

Optional Information

As well as the main sections of a dispatcher resume, optional sections can help you prove your credentials to employers. Take a look at the sections below and add any that help you show how and why you're right for the job.

Hobbies

Add any hobbies and interests that reinforce your credentials for the position. Your hobbies and interests are useful for a dispatcher resume if you want to show a different side to your personality, or to stand out among other candidates. They can also be valuable if you're a junior candidate without much relevant work experience. Only include hobbies and interests that showcase your personality and personal qualities, and add something different to your application.

Voluntary Work

If you're lacking relevant dispatcher work experience, volunteer work can help to show you still have the relevant skills. Include the title of your volunteer role, who you volunteered for, as well as the dates you carried out the work. Provide brief details of your responsibilities and the impact you made.

References

It's relatively unusual to include references in a standard dispatcher resume, but they are required occasionally. Check the job advert to see if you'll need to add references to your resume. Only include referees that you've had prior approval from, and notify them to expect contact from the employer.

Best action words for your dispatcher resume

Action words can help illustrate to the hiring manager the difference you made in each of your previous jobs. Add strong verbs from the list below to create a greater impact with your work experience section.

If you need help creating a resume that impresses HR managers, take a look at Jobseeker's professional resume templates. You can also access beautiful cover letter templates that help your application stand out.

Example resume for dispatcher applications

Now we've covered the main sections to include in your dispatcher resume, let's take a look at how it all comes together in the example below:

Guide to making your resume ATS-friendly

Applicant Tracking Systems (ATS) are one of the key ways recruiters and employers manage the hiring process. The systems can screen candidates by scanning and ranking resumes based on each candidate's likely suitability for the vacancy. When drafting your dispatcher resume, there are a few guidelines to follow to give you the best chance of passing the ATS screening stage and progressing with your application.

Follow these simple rules when writing your resume, to make sure it's ATS compliant:

• Use a traditional resume format, such as reverse-chronological or functional. These will give your resume a structure that's easier for ATS systems to scan.
• Include keywords throughout your resume that align with the job description. ATS software tends to compare your resume to the job description for points of similarity, so careful, considered use of keywords should help your chances of success.
• Include clear headings in each section that match the traditional resume structure and format. This will make it easier for the ATS software to scan your resume.
• Utilize a clean, clear resume design that helps make your content more readable. Use simple fonts and subtle color accents and design elements that don't detract from the written content.
• Use simple, concise language to keep your resume to a maximum of one to two pages in length. This will make it easier for ATS software to read.

Takeaways for a winning dispatcher resume

Writing a strong, impactful resume is about using your experience to demonstrate your relevant skills and achievements. You can do this through your work history or other resume sections. Choose the most suitable resume format for your experience levels, and focus on tailoring your resume based on the requirements listed in the job description.

Remember, Jobseeker resume templates and other tools make it easy to create a resume and cover letter that leaves a positive impression on hiring managers. Sign up now to start building your perfect resume. Jobseeker's expert-designed cover letter generator can help your applications make a strong first impression on hiring managers. Find detailed cover letter examples to complement your resume and get your application noticed.

Sources:

(1) Writing a Resume, California Department of Human Resources: https://www.calhr.ca.gov/employees/Pages/resume-tips.aspx

(2) Resumes, Cover Letters and Job Applications, New York State Department of Labor: https://dol.ny.gov/resumes-cover-letters-and-job-applications