Mortgage Loan Officer
Written by Mike Potter, CPRW, Author • Last updated on April 23, 2025

Mortgage Loan Officer Resume Example

Starting a career as a mortgage loan officer gives you the chance to gain experience in assessing client eligibility and coordinating with FHA. For a successful mortgage loan officer application, you'll want to submit a professional resume that showcases your relevant skills. In this article, we'll showcase resume tips and examples that can help you create a professional mortgage loan officer resume that catches the eye of hiring managers.

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This complete guide to a mortgage loan officer resume will equip you with the tools you need to compete in your applications. The article will take you through the key steps of creating a resume that presents your key skills, qualities and career achievements in a format that employers favor. It will also help you tailor your resume according to your unique skills and experience level. Read on to access expert insights from Jobseeker that will help you create a winning mortgage loan officer resume.

Main sections of a mortgage loan officer resume

It's essential to include a few core sections in your mortgage loan officer resume, while there are also a few optional sections you can make use of to strengthen your application. For junior candidates with little work experience, other sections of the resume take on more prominence and might be placed before the work experience section. These could include education, skills, projects, hobbies and volunteer work.

How you choose to present your resume is up to you. There are plenty of options for a professional resume layout and format, but every application should include the following:

Resume Header

The resume header is the place to add your name and contact details, along with your LinkedIn URL if you have a profile, so employers can find more information about your career journey and skills. You don't typically need to add a photo, or any other personal information to this section. Make your resume header clear, concise and as brief and compact as possible. Consider different layouts that spread the information horizontally across the page rather than using a different line for each piece of information.

Make sure the email address you list in your header is professional-looking and doesn't contain any inappropriate content such as nicknames or unsuitable language. Opt for an email address based on your name or profession, or a combination of both. Finally, check your contact details before sending your resume, to ensure everything's up-to-date.

Maya Garcia
maya.garcia@example.com
(111) 222 33 444 55
123 Sesame Street, New York, NY
linkedin․com/in/maya–garcia123

Resume Summary

Next, write a short paragraph to introduce yourself. You could also call this section 'resume summary' or 'personal profile'. In two or three sentences, explain your professional background, achievements and key skills. If you choose to write a resume summary, this focuses on your career experience to date. On the other hand, a resume objective addresses your future plans and career ambitions. Furthermore, when writing your profile, focus on two or three key skills and achievements that showcase your suitability for mortgage loan officer roles.

Alternatively, you could use this section to reference your objectives and ambitions, and how this role would fit into your career journey.

A great resume summary should highlight why you're an ideal candidate for mortgage loan officer roles by showing key skills and qualities that reflect the job description and provide evidence to support them. It should also introduce your personality and unique qualities to the reader, to help them start to form an opinion about you as a candidate. See below for some great examples of how to approach your mortgage loan officer resume.

Good example:

Results-driven Mortgage Loan Officer with a Bachelor of Science in Finance and extensive experience as a Mortgage Loan Specialist. Proficient in evaluating financial profiles, securing loan approvals, and guiding clients through the mortgage process. Adept at building strong client relationships, ensuring regulatory compliance, and achieving sales targets. Proven ability to streamline operations and enhance customer satisfaction

Bad example:

Mortgage loan officer with a background in finance and experience in the mortgage industry. Worked in roles where I looked at financial information and helped people get loans. Have interacted with clients and made sure everything follows the rules. Focused on meeting goals and making processes smoother for better customer experiences

Alternatively, a poor resume summary would include bland, generic information that does little to prove your suitability for the role, while failing to provide any useful insights on you as a person or as a candidate. See above for some examples of things to avoid when writing your mortgage loan officer resume summary.

Skills

In your skills section, list any skills you've acquired or developed that are relevant to mortgage loan officer positions. Consider adding credit risk assessment, communication skills or any other necessary skills for the job. Again, refer to the mortgage loan officer job description for an indication of the types of skills the employer is looking for, and make sure your skills section reflects these.

Showcasing hard skills on your mortgage loan officer resume

Hard skills are specific skills related to the job you're applying for. They include particular abilities, technical skills and industry knowledge that relate directly to jobs as a mortgage loan officer. Furthermore, your hard skills list helps to show employers how competent and experienced you are at key mortgage loan officer duties and responsibilities. Aim to include four or five key hard skills. If you have space, explain how and where you've used that skill to create successful outcomes in your career. These skills will demonstrate your credentials and show how you meet the job description.

Your resume hard skills list should reflect your unique and specific industry expertise and experience, while also fulfilling the requirements listed in the job description. See the examples below for an idea of what an effective mortgage loan officer resume hard skills list looks like.

  • Financial analysis proficiency
  • Loan origination systems
  • Credit risk assessment

How to list soft skills on your mortgage loan officer resume

Soft skills are the personal skills and qualities that make you a good fit for the job. They include transferable skills and strengths that help you settle into the role, adapt to new challenges and build effective working relationships. Indeed, as the nature of work changes, soft skills are growing in importance, so make sure you include them in your resume. Aim to include approximately five soft skills that reflect the skills listed in the job description.

A good soft skills section would include skills that match the job description, and also reflect your key strengths and qualities. See the graphic below for an indication of what to include in a strong soft skills section for a mortgage loan officer resume.

  • Communication skills
  • Customer service orientation
  • Attention to detail

Educational Achievements

Under education, add details of any degrees or professional qualifications relevant to mortgage loan officer roles.

While a degree isn't usually a requirement for a mortgage loan officer position, it's still recommended to list your highest or most relevant qualifications. If you have a recognized qualification, such as Mortgage Loan Originator, list these here. Any educational achievements that show financial analysis proficiency or underwriting and guidelines can be useful for this section.

List your relevant qualifications in reverse-chronological order. Add the name and level of the award, the institution, its location (if this isn't obvious from the name) and your dates of study. You can enhance this section by adding bullet points that show any outstanding grades, awards or achievements and any specialist subjects you studied. These details can make you stand out from other candidates.

If you organized or participated in any clubs or societies while at university, or you took part in any voluntary work, you could also mention these here.

Bachelor of Science in Finance, 2017 - 2020
New York University, New York, NY

Certifications and Training

In this section, include any mortgage loan officer certifications, training or licenses you hold that are relevant to the job. Add any official certifications or accreditations that increase your level of qualification and suitability for working as a mortgage loan officer. Therefore, add any professional licenses or certifications, along with valid dates that show they're still valid.

See below for some suggestions of relevant certifications for a mortgage loan officer resume:

  • NMLS License, 2022
  • Certified Mortgage Advisor, 2022
  • Mortgage Loan Originator, 2022

Work History

Your resume work experience section is the chance to show your relevant previous jobs and career achievements as a mortgage loan officer. List each relevant role in reverse-chronological order starting with your current or most recent role. Add your job title, the organization name, its location and the dates you worked there.

Add some bullet points under each job entry, explaining your achievements in the role, so the reader can see how you contributed towards success for the company. Provide evidence of your impact and make sure each point addresses a requirement listed in the job description.

A good work experience section pulls the reader in with clear examples of where you've put the skills necessary for the job into good use in your career to date. This typically includes evidence of how your skills and activities contributed to positive outcomes for the organization. Review some strong examples of resume work experience sections in the graphic below.

Good example:

Mortgage Loan Specialist, January 2022 - Present
Pinnacle Home Finance, Atlanta

  • Successfully closed over 150 mortgage loans annually, consistently exceeding sales targets by 20% through exceptional client relationship management
  • Streamlined loan processing procedures, reducing approval time by 30%, enhancing efficiency and customer satisfaction
  • Achieved 95% customer satisfaction rate, recognized for providing personalized mortgage solutions and exceptional post-loan support services

Bad example:

Mortgage Loan Specialist, January 2022 - Present
Pinnacle Home Finance, Atlanta

  • Managed client relationships to drive business growth and enhance customer satisfaction
  • Improved loan processing to boost operational efficiency
  • Delivered high-quality customer service to achieve business objectives

The example above can give you some idea of what not to include in your resume work experience section. A poor resume work experience section would typically use vague descriptions of activities in previous jobs, while focusing too much on responsibilities rather than achievements. Failing to focus on the skills and experience that match the job description is likely to harm your chances of success.

Jobseeker Tip:

Include transferable skills gained from any prior jobs, volunteer work, or personal projects, such as "managed schedules for a team of five" or "handled cash transactions accurately and efficiently." (1) Avoid using overly technical jargon and keep your descriptions straightforward for clarity. (2)

Optional Resume Sections

There are several additional sections you could add to a mortgage loan officer resume, to improve your chances of success. Choose any optional sections that showcase essential or desirable skills or experience for mortgage loan officer jobs.

Hobbies and Interests

Listing your hobbies and interests can reveal key qualities that some employers may value. Hobbies can help you show different sides of your personality and make your resume more memorable to hiring managers. They're ideal to include if you're a junior candidate who might lack real world mortgage loan officer experience. If you're thinking about adding hobbies and interests, just make sure they add something unique to your application, and showcase your personality and interests in unique and interesting ways.

Voluntary Work

Voluntary work can help you develop useful skills, so it's a valuable addition to your mortgage loan officer resume. Write your volunteer section in a similar format to your work experience, including your role, the organization name, relevant dates and the details of your contribution.

References

Standard mortgage loan officer resumes don't tend to include references, but you might find them requested occasionally. Check the job advert to see if you'll need to add references to your resume. Be sure to prepare your referees in advance, so they've agreed to provide a reference and are ready to be contacted.

References are available upon request.

Best action words for your mortgage loan officer resume

Using strong action verbs in your work experience bullet points can make a stronger impression on employers and show the value you added to your previous roles. The suggested action verbs below will help the reader to understand your key qualities and the impact you made on the organization.

  • Analyze
  • Assess
  • Consult
  • Negotiate
  • Advise
  • Process
  • Evaluate
  • Facilitate
  • Coordinate
  • Educate

If you need help creating a resume that impresses HR managers, take a look at Jobseeker's professional resume templates. You can also access beautiful cover letter templates that help your application stand out.

Sample mortgage loan officer resume

The mortgage loan officer resume example below incorporates all the information from above into a full-designed resume template, so you can see how a final resume will look:

Maya Garcia
Expert Mortgage Loan Strategist

123 Sesame Street, New York, NY

maya.garcia@example.com

(111) 222 33 444 55

linkedin․com/in/maya–garcia123

Results-driven Mortgage Loan Officer with a BBA in Finance and extensive experience as a Mortgage Loan Specialist. Proven track record in assessing financial profiles, managing loan applications, and delivering excellent customer service to ensure smooth loan processing. Skilled in financial analysis, risk assessment, and regulatory compliance. Adept at building strong client relationships and driving business growth through tailored mortgage solutions

Employment

Mortgage Loan Specialist

2020

-

2022

Summit Home Finance (Columbus)

  • Successfully closed over 250 mortgage loans annually, maintaining a 98% customer satisfaction rate
  • Increased loan approval rate by 30% through meticulous application reviews and client consultations
  • Spearheaded a new client onboarding process, reducing approval times by 40% and enhancing overall client experience
Education

Bachelor of Business Administration (BBA) in Finance

2017

-

2020

University of Georgia (Athens, Georgia)

Skills
  • Financial analysis proficiency

  • Loan origination systems

  • Credit risk assessment

Qualities
  • Communication skills

  • Customer service orientation

  • Attention to detail

Certificates
  • NMLS License

  • Certified Mortgage Advisor

Languages
  • English - Fluent

  • Spanish - B2

Do's and don'ts of a mortgage loan officer resume

Advice to help you craft a winning resume

  • Add your relevant education details, including any high grades such as your GPA or degree result.
  • Quantify the impact you've made in different roles by offering evidence of your key abilities and your contribution.
  • Showcase your key mortgage loan officer qualities with a strong resume summary or objective to catch the attention of the reader.
  • Mention key skills that show you're suited to the job throughout your resume, as well as in the dedicated skills section.
  • Action verbs can help show the actions you've taken and the impact you've made in mortgage loan officer jobs (e.g. 'evaluate', 'facilitate', 'coordinate').

Keep away from these common resume mistakes

  • Don't crowd your mortgage loan officer resume with too many unnecessary details. Focus on only the most critical skills and achievements.
  • Don't use overly complex formatting and layouts that can make your mortgage loan officer resume harder to read, and less scannable for Applicant Tracking Systems (ATS).
  • Don't mention hobbies or interests unless they help you prove a skill required for the role, that you haven't included elsewhere.
  • Don't use jargon or business-speak. It can make your resume appear clichéd and harder to read.
  • Don't use old contact information and always review your resume header to make sure it contains the latest information.

Tips on creating an ATS-optimized resume

Applicant Tracking Systems (ATS) are one of the key ways recruiters and employers manage the hiring process. The systems can screen candidates by scanning and ranking resumes based on each candidate's likely suitability for the vacancy. When you're writing your mortgage loan officer resume, there are several things you can do to make sure your resume stands the best chance of passing the ATS stage.

Follow these simple rules when writing your resume, to make sure it's ATS compliant:

  • Choose a resume structure that matches the traditional, reverse-chronological layout or alternatively, the functional resume structure. This should make your resume more readable for ATS applications.
  • Add keywords that match the job description throughout your resume, as ATS applications scan for these and well-placed, considered use can help your resume rank more highly.
  • Include clear headings in each section that match the traditional resume structure and format. This will make it easier for the ATS software to scan your resume.
  • Adopt a clean, unfussy design that gives your content enough white space to breathe. Use professional, readable fonts and subtle use of color and other design elements.
  • Make sure your resume is as concise as possible, so ATS applications can easily scan and identify the required details.

For help crafting a winning resume, read our in-depth career blog and review our resume examples for inspiration.

A mortgage loan officer resume FAQs

Takeaways for a winning mortgage loan officer resume

An effective resume is a concise, professional summary of your relevant skills and career achievements, showcased through a chronology of your career history. Use a suitable resume format and tailor your resume for every application you submit.

Using the professional resume templates and resources of Jobseeker can help you create a great-looking resume that stands out from other applicants. Sign up today and follow the simple steps to get started. Whatever job you're applying for, a professional cover letter can make all the difference to your chances. Use Jobseeker's HR-approved tools and cover letter examples to inspire your applications.

Sources:

(1) Writing a Resume, California Department of Human Resources: https://www.calhr.ca.gov/employees/Pages/resume-tips.aspx

(2) Resumes, Cover Letters and Job Applications, New York State Department of Labor: https://dol.ny.gov/resumes-cover-letters-and-job-applications

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Author
Mike Potter is a Certified Professional Resume Writer (CPRW) and an experienced copywriter specialising in careers and professional development. He uses extensive knowledge of workplace culture to create insightful and actionable articles on CV writing and career pathways.

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