Claims Analyst Resume Example
A career as a claims analyst typically involves reviewing insurance claims and analyzing policy details. For a successful claims analyst application, you'll want to submit a professional resume that showcases your relevant skills. In this article, we'll discuss how to create a claims analyst resume that catches the eye of employers, with tips and examples to help you write your own.
After reading this article, you'll feel confident creating a claims analyst resume that effectively showcases your relevant skills and experience. The article will take you through the key steps of creating a resume that presents your key skills, qualities and career achievements in a format that employers favor. It will also help you tailor your resume according to your unique skills and experience level. Read on to learn the tips Jobseeker careers experts recommend as the best for your claims analyst resume.
Key sections for a claims analyst resume
The key sections to include in a claims analyst resume are similar to those for any role or profession.
A functional or skills-based resume format might be best for applications where you have little or no relevant claims analyst experience. This layout prioritizes your skills and education sections above your work experience. Furthermore, a junior resume is more likely to focus on soft and transferable skills, as well as relevant training, internships and volunteer roles.
For those with some prior experience as a claims analyst work experience is the most important element of a resume. Use a traditional, reverse-chronological resume format to emphasize your career timeline and achievements. Rather than simply listing your responsibilities in each role, show the impact you made and offer evidence that demonstrates the skills and experience listed in the job description.
As a highly experienced candidate, you'll want your claims analyst resume to showcase your depth of relevant work experience, as well as other achievements. Use a reverse-chronological format and add additional sections to prove you're a strong candidate. Senior resumes are often longer than resumes for junior roles. This is because you may choose to include extra sections, such as awards, professional memberships, publications, conferences or certifications on your resume.
You will have some choice over your resume layout and structure, but be sure to include these sections as the core of your document:
Resume Header with Contact Details
In your claims analyst resume header, list your name, email address, phone number and address or location. You can also add your LinkedIn, if you have one, to help employers better understand your work history and skills. While in some countries, you might include additional personal information or a photo, these aren't necessary. Create a clear, well-structured header that acts as the headline of your resume. Use color accents and blocks to help this section stand out and catch the eye of the reader.
Make sure your email address appears as professional as possible, and doesn't include anything like nicknames, inappropriate language or personal information. If it does, set up a new email account with an address based on your name or initials, and use that for your job applications. Always double-check your contact details are up-to-date before sending your resume.
Emily Gutierrez
emily.gutierrez@example.com
(111) 222 33 444 55
280 South Verde Street, Los Angeles, CA
linkedin․com/in/emily–gutierrez123
Resume Summary
Your resume personal profile is a short, concise paragraph to highlight two or three key skills and achievements in claims analyst roles. You may also see this section named as 'resume summary' or 'resume objective'. Resume summaries tend to focus on your career experience, while resume objectives cover your ambitions and plans for the future. In addition, your objective should highlight why you're an ideal candidate for claims analyst roles by showing key skills and qualities that reflect the job description.
Alternatively, use this section to emphasize your career objectives and explain how and why this role is a suitable step for you at this stage of your career.
The best resume summaries reflect the job description and focus on qualities that are relevant to working as a claims analyst, while highlighting elements of your personality that make you an ideal candidate. They also quantify the information provided with evidence. Take a look at some strong examples of how to approach a claims analyst resume summary in the graphic below.
Good example:
Claims Analyst with a Bachelor of Science in Business Administration and extensive experience as a Claims Specialist. Proven expertise in evaluating, processing, and resolving insurance claims efficiently. Skilled in risk assessment, policy interpretation, and customer service, with a strong track record of maintaining compliance and minimizing losses. Adept at utilizing analytical tools and software to streamline claims processing and improve accuracy. Known for excellent problem-solving abilities and effective communication skills, ensuring client satisfaction and timely resolution of claims
Bad example:
Worked in claims with a background in business. Have done tasks related to handling insurance matters. Familiar with looking at risks and understanding policies. Have used tools to help with claims and try to keep things accurate. Known for solving problems and talking to people to make sure things get done
On the other hand, a resume summary can be ineffective if it lacks specific information about how your skills align with the job description, or fails to paint a picture of your unique qualities and talents. See above for some examples of things to avoid when writing your claims analyst resume summary.
Work Experience
Your resume work experience section is the chance to show your relevant previous jobs and career achievements as a claims analyst. Include any relevant jobs you've held in reverse-chronological order. Start with your current or most recent roles and work back through previous roles. For each job, list your title, the name of the company, its location and the dates you worked there.
In addition, include a few bullet points under each job, highlighting your key achievements so the hiring manager can see how they led to successful outcomes. Back up each point with evidence to show how you meet the job description.
A successful resume work experience section will always showcase skills and experience relevant to the job description, and how you put each to good use in your previous roles. Offering quantifiable evidence in a claims analyst resume proves you're a strong candidate for the job, such as client feedback, project outcomes, KPIs or financial results. There are some examples of strong resume work experience sections below.
Good example:
Claims Specialist, January 2022 - Present
EquiSure Claims Solutions, Honolulu
- Successfully reduced claim processing time by 30% through process optimization and effective team coordination
- Recovered $500,000 in fraudulent claims through meticulous investigation and collaboration with external agencies
- Achieved a 95% customer satisfaction rating by resolving complex claims efficiently and providing exceptional service
Bad example:
Claims Specialist, January 2022 - Present
EquiSure Claims Solutions, Honolulu
- Improved processes and collaborated with team members to enhance efficiency and effectiveness in claim handling
- Conducted investigations and worked with external partners to address and resolve claim issues
- Delivered excellent customer service and resolved claims to maintain high satisfaction levels
The example above can give you some idea of what not to include in your resume work experience section. Less effective resume work experience sections might take a more vague, descriptive approach to previous jobs. They focus on responsibilities and everyday duties rather than referencing career achievements and the value you've added for previous employers.
Education
Your resume's education section provides space for you to list your highest and most relevant qualifications for claims analyst roles.
Typically, working as a claims analyst requires a university or college degree, which you'll need to list on your resume. If you're working in this sector, it's usually a good idea to highlight your Bachelor of Business Administration (BBA) degree or other relevant qualifications. Focus on qualifications that showcase your data analysis proficiency or claims processing expertise.
List your relevant qualifications in reverse-chronological order. Add the name and level of the award, the institution, its location (if this isn't obvious from the name) and your dates of study. If you have space, include some bullet points outlining any specialist areas of study, awards or high grades, so the employer can learn more about your unique skill set and knowledge.
If you organized or participated in any clubs or societies while at university, or you took part in any voluntary work, you could also mention these here.
Bachelor of Science in Business Administration, 2017 - 2020
University of Delaware, Newark, DE
Hard and Soft Skills
Listing your key skills can help to prove your suitability for claims analyst jobs. These could be regulatory compliance understanding, time management or various other relevant skills. Additionally, read the job description to make sure your skills match those required for claims analyst positions. You could also include some unique skills that help you stand out as a candidate.
Highlighting your hard skills
Hard skills are the key technical skills required for claims analyst positions. They include specific industry knowledge and abilities that you could learn on the job, or through a specialist qualification. Furthermore, these skills are essential for a claims analyst resume as they showcase your expertise in the field. Aim to include four or five key hard skills. If you have space, explain how and where you've used that skill to create successful outcomes in your career. These skills will demonstrate your credentials and show how you meet the job description.
For an effective resume hard skills section, focus on the technical skills that are most essential in the job description, and that match your specific expertise. Some examples of the best hard skills for a claims analyst resume are listed below.
- Data analysis proficiency
- Claims processing expertise
- Insurance policy knowledge
Listing soft skills on your claims analyst resume
In your list of soft skills, add any personal strengths, qualities or transferable skills that make you a good fit for the job. Soft skills are often less specific to different industries, but that doesn't make them any less important. Indeed, without soft skills, you may struggle to adapt to claims analyst roles or meet the standards expected of you. So make sure you include several key soft skills on your resume. It's best to aim for four or five soft skills that match the job description and reflect your strongest personal qualities.
A strong soft skills section should play to your strengths, listing skills that reflect your personal qualities while also reflecting the skills listed in the job description. For some examples of good soft skills for a claims analyst resume, see below.
- Attention to detail
- Problem-solving skills
- Effective communication
Relevant Certifications and Licenses
In this section, include any claims analyst certifications, training or licenses you hold that are relevant to the job. Add any official certifications or accreditations that increase your level of qualification and suitability for working as a claims analyst. Therefore, make sure you list the dates of your certifications and licenses so employers can see they're up-to-date and valid.
Below you can find several examples of certifications for a claims analyst resume:
- AIC Certification, 2022
- CPCU Designation, 2022
- AIS Certification, 2022
Additional Information
As well as the main sections of a claims analyst resume, optional sections can help you prove your credentials to employers. Choose any optional sections that showcase essential or desirable skills or experience for claims analyst jobs.
Hobbies and Interests
Add any hobbies and interests that reinforce your credentials for the position. These are particularly useful for your resume if you're short of work experience and need to showcase a particular skill or experience. Don't include hobbies and interests in your resume unless they showcase a specific interest or aspect of your personality. You'll want them to add something to your application that you can't add elsewhere.
Voluntary Work
Adding voluntary roles can be a useful way of showing relevant experience and skills for claims analyst roles beyond your main employment history. Write your volunteer section in a similar format to your work experience, including your role, the organization name, relevant dates and the details of your contribution.
References
Although it's rare to include references on a claims analyst resume, some employers may ask for it. Don't add references unless they're specifically mentioned by the employer in the job advert. Only include referees that you've had prior approval from, and notify them to expect contact from the employer.
References are available upon request.
Best strong verbs for your a claims analyst resume
Start each bullet point in your work experience section with a strong verb to show actions you took. Choose from the list of words below to make the best possible impression.
- Analyzed
- Assessed
- Reviewed
- Investigated
- Processed
- Documented
- Evaluated
- Resolved
- Verified
- Communicated
If you need help creating a resume that impresses HR managers, take a look at Jobseeker's professional resume templates. You can also access beautiful cover letter templates that help your application stand out.
Sample resume for claims analyst positions
The claims analyst resume example below incorporates all the information from above into a full-designed resume template, so you can see how a final resume will look:
280 South Verde Street, Los Angeles, CA
•
emily.gutierrez@example.com
•
(111) 222 33 444 55
•
linkedin․com/in/emily–gutierrez123
Results-driven Claims Analyst with a Bachelor of Business Administration (BBA) and extensive experience as a Claims Specialist. Proven expertise in evaluating, processing, and resolving insurance claims efficiently. Strong analytical and problem-solving skills, adept at conducting thorough investigations and ensuring compliance with industry regulations. Excellent communication abilities, with a track record of delivering high-quality service and maintaining client satisfaction. Proficient in utilizing claims management software and data analysis tools to streamline workflow and enhance operational efficiency.
Claims Specialist
2020
-2022
Integrity Claims Solutions (Cincinnati)
- Successfully processed and resolved over 1,000 insurance claims annually, maintaining a 98% accuracy rate
- Reduced average claims processing time by 30% through streamlined procedures and effective use of claims management software
- Trained and mentored a team of 5 junior claims specialists, enhancing team productivity and improving overall customer satisfaction by 20%
Data analysis proficiency
Claims processing expertise
Insurance policy knowledge
Attention to detail
Problem-solving skills
Effective communication
AIC Certification
CPCU Designation
English - Fluent
Spanish - B2
Tips for claims analyst resumes
Tips for best resume practices
- Use action words that show how you've made an impact in different claims analyst jobs (e.g. assessed, documented, verified).
- Quantify your career achievements by including evidence of your impact throughout your resume.
- Include any relevant work experience in reverse-chronological order, starting with your current or most recent role, for maximum readability.
- Thoroughly proofread your resume before you send it, to make sure it's free from errors in spelling or grammar.
- Tailor your resume for each application you send. Review the job description and adapt the content to reflect the specific requirements, including key skills and experience.
Pitfalls to avoid with your resume writing
- Don't include hobbies unless they help you prove a skill or experience that's necessary for the job.
- Don't write any unnecessary personal details on your resume. Details such as age, gender or nationality can lead to unintentional recruitment bias.
- Don't use elaborate formatting or layouts. These can make your claims analyst resume less readable and harder for applicant tracking systems (ATS) to scan.
- Don't lie or exaggerate the details of your claims analyst career or education, as this can backfire later in the recruitment process.
- Don't clutter your document by trying to add too many details. Focus on core claims analyst skills and achievements that are relevant to the role.
Tips on creating an ATS-optimized resume
Applicant Tracking Systems (ATS) are one of the key ways recruiters and employers manage the hiring process. The systems can screen candidates by scanning and ranking resumes based on each candidate's likely suitability for the vacancy. If you follow a few simple tips when writing your claims analyst resume, you'll give yourself a better chance of ranking highly in the ATS screening and progressing to the next stage.
Here a some simple tips to follow for an ATS-friendly resume:
- Choose a resume structure that matches the traditional, reverse-chronological layout or alternatively, the functional resume structure. This should make your resume more readable for ATS applications.
- Use keywords throughout your resume that reflect the job description, so ATS resume scanners can recognize a strong connection between your skills, and those in the job description.
- Include clear headings that make it easy to identify each section of your resume. This will help any ATS software navigate your resume during the scanning process.
- Use design elements that help make your resume more readable. These might include white space, clear, professional fonts and subtle color accents to help certain elements stand out.
- Use simple, concise language to keep your resume to a maximum of one to two pages in length. This will make it easier for ATS software to read.
If you need help creating a professional resume, take a look at our expert career articles and variety of resume examples created by careers experts.
FAQs for a claims analyst resume
Now that you know how to write a professional claims analyst resume, you might also want to learn how to write an accompanying cover letter that makes a similar impact.
Before you write your cover letter, think about whether you need a formal, professional letter or if a brief, less formal email might be more suitable.
If you choose to write a full cover letter, follow traditional letter-writing conventions surrounding greetings, sign-offs and use of professional language. The body of the cover letter tends to be three paragraphs. The first introduces yourself and the role you're applying for, giving reasons for your application. The second briefly covers your key skills and achievements that are most relevant to claims analyst roles. Finally, the third paragraph re-emphasizes your interest in the role and leaves a call to action, encouraging the employer to reach out to you.
Jobseeker's tried and tested cover letter templates were created by experts to help you make a strong impression with your applications. Follow the simple steps to create a winning cover letter today.
If you have no experience, it's still possible to write a professional claims analyst resume that makes a positive impression on hiring managers. Select a resume format that emphasizes your skills and education over your work experience, such as a functional format. Utilize additional sections at the end of your resume to show you've got what it takes to do the job. These include hobbies and interests, voluntary roles, certifications and internships.
You can use a resume headline to introduce your document and set the tone for your claims analyst applications. Resume headlines are also a powerful way of increasing your resume's chances of passing the ATS stage. They reference the job title and some of the keywords that match the job description. Take the time to draft a concise, eye-catching headline which includes the job title, one or two key skills and reference to either your experience level or track record.
Below you can see a resume headline example:
- Junior Claims Analyst Specialist
- Expert Claims Analysis Specialist
- Senior Claims Analysis Specialist
The best format for your resume depends on two key factors. Firstly, the amount of relevant work experience you have. Secondly, the type of role and its level of seniority. For entry-level roles, or situations where you're changing to a new career, a functional resume is often the best option. This places your skills and education above your work experience. On the other hand, if you're experienced in your industry or applying for senior positions, a traditional, reverse chronological resume format is usually best. This places most emphasis on your work experience.
Key takeaways for your claims analyst resume
An effective resume is a concise, professional summary of your relevant skills and career achievements, showcased through a chronology of your career history. Choose the most suitable resume format for your experience levels, and focus on tailoring your resume based on the requirements listed in the job description.
Jobseeker has a wealth of resume tools, including resume templates and examples, to help you create a winning job application. Sign up today to get started. A stylish, professional cover letter can make all the difference to your job prospects. See Jobseeker's cover letter examples, written by careers experts, to help you craft an eye-catching application.
Sources:
(1) Tips for Writing a Federal Resume, U.S. Department of Labor: https://www.dol.gov/general/jobs/tips-for-writing-a-federal-resume
(2) Resume Tips, Duke University: https://careerhub.students.duke.edu/resources/resume-tips/
