Sales Administrator
Written by Mike Potter, CPRW, Author • Last updated on May 27, 2026

Sales Administrator CV Example

If you're considering applying for sales administrator positions, you'll want to draft a CV that gives your skills and career achievements a chance to shine. You will need to focus on the most relevant and essential specialist skills for the role that match your career experience, including managing CRM data and processing customer invoices. In this guide, you'll find comprehensive tips and advice on creating a sales administrator CV that makes a strong impression and puts you in the top bracket of applicants.

A meticulously crafted, tailored sales administrator CV gives your application the best chance of passing the ATS screening stage, impressing the hiring manager and progressing to the interview stage. We’ll now review the essential sections of a CV and outline how to write each for the strongest results.

Main sections of a sales administrator CV

Your strategy for writing a sales administrator CV will depend heavily on your experience, your level of seniority and the requirements listed in the job description.

However, no matter where you are in your career, a sales administrator CV must present a clear, compelling narrative of your professional journey. To help you build that story, we’ll now break down the document piece-by-piece—from the initial contact header to your most significant career milestones.

CV Header

Start your sales administrator CV with a header that features subtle, professional design elements and sets the tone for the document. Add your name, email address, phone number and location (your full address isn't normally needed). If you have a LinkedIn profile, consider adding a URL to this in your header, to help the reader easily find more information on your career and credentials.

For UK applications, it's not usually advisable to include a personal photo or any other personal details, such as your age, gender, nationality or ethnicity. These can risk introducing bias to the decision-making process and are discouraged under the terms of the Equality Act 2010.

Megan Thomas
megan-thomas@example.com
(111) 222 33 444 55
Liverpool
linkedin․com/in/megan–thomas–123

CV Objective

Underneath your contact information, write a brief CV summary or CV objective to introduce yourself and highlight a few key skills and qualities. This can help the employer to quickly form a first impression on your suitability for the sales administrator role. While the CV summary focuses on your key skills and achievements, a CV objective highlights your career ambitions, making it more suitable for junior candidates.

Both a CV summary and objective should be concise, with an ideal length of two or three sentences. List your key skills, personal strengths and career achievements or ambitions, taking care to ensure the content reflects the requirements listed in the job description.

An effective CV summary will focus on a few of the key skills required for the role and show how you've put them to good use in your career to date. You'll want to give the reader a good impression of your unique qualities and briefly provide evidence of their impact in previous roles. See below for an example of a strong sales administrator CV summary, featuring quantifiable evidence of your impact and concise, easy-to-read sentences.

Strong example:

Experienced sales administrator with 5 years’ experience in processing orders and maintaining CRM systems. Reduced order turnaround by 20%, boosting customer satisfaction. Holds a Bachelor of Science (Hons) in Business Administration.

Worst example:

Dedicated sales administrator with extensive experience in managing customer orders and maintaining CRM systems, skilled in supporting sales processes and ensuring efficient operations, with an academic background in business administration.

Above is an example of CV summary that doesn't follow best practice, with some subtle shortcomings and failings. Your summary could miss the mark if it's too generic and doesn't describe unique personal qualities and strengths. It might also be vague, use long, unstructured sentences, lack quantifiable evidence of your impact, or not be tailored to the job description.

Employment History

A CV's work experience section is usually its most important element. Employers will want to see how you've developed relevant skills in previous roles, and how you've put them to good use in successful projects and career achievements. It's crucial to tailor your work experience section to match the requirements listed in the job description, using keywords and phrases so employers can easily see how well you fit the role and organisation.

List only relevant previous jobs, and add your job title, the name of the employer, its location and your dates of employment. Under this, write several bullet points showing employers how your skills and key qualities contributed to positive outcomes.

To differentiate your work experience section from other candidates, include action verbs and quantifiable evidence that showcases the impact you made. Show your career progression through the skills you developed and used in each role. See below for an example of a strong work experience section for a sales administrator CV.

Strong example:

Sales Administrator, January 2023 - Present
Brighton Commerce Group Ltd, Brighton

  • Processed over 1,200 customer orders per month with 99.8% accuracy, reducing order errors and improving client satisfaction.
  • Implemented a new invoicing system that cut billing errors by 25%, accelerating payment cycles and improving cash flow.
  • Coordinated cross-functional teams to resolve service issues, decreasing response time by 40% and boosting customer retention.

Worst example:

Sales Administrator, January 2023 - Present
Brighton Commerce Group Ltd, Brighton

  • Managed sales documentation and routine correspondence to facilitate seamless department communication workflows.
  • Assisted with order processing and basic office tasks to uphold consistent administrative support for sales team.
  • Handled customer enquiries and standard record keeping across multiple platforms to support daily sales activities.

The example above shows what not to do with your sales administrator CV work experience section. A less-engaging work experience section might include irrelevant roles or jobs from a long time ago, and generic information that fails to address the requirements of the job description. It could also lack evidence to support the claims made in the bullet points.

Education

In your education section, list any formal qualifications you've gained, particularly those that are most recent or required for the role.

For careers as a sales administrator, you don't generally need a specific degree. However, it can still be useful to include relevant certifications, training or formal qualifications in your CV's education section, even if these aren't requested by the employer. These could include Customer Relationship Management Certification, or any training that shows your skills development in order processing knowledge or crm software proficiency.

Creating the education section of your CV means selecting the most relevant and highest qualifications, and listing them in reverse-chronological order, starting with your most recent achievements and working back from there. For each qualification, add its name and level, the awarding body or institution, its location (if necessary) and your dates of attendance or graduation. If you want to emphasise your education in your CV, include bullet points showing specialist areas of study, projects, awards, society memberships or anything else that helps show you've got the necessary skills for the job.

If the job description requires any specialist certifications or licences, you may wish to add these in your education section. If you add these, it's also a good idea to include the expiration date of the licence or qualification, if it has one.

Bachelor of Science (Hons) in Business Administration, 2018 - 2021
University of Manchester, Manchester

Skills

In your CV skills section, include a combination of the key hard and soft skills you possess, that make you a suitable candidate for the position. Make sure your skills list reflects the requirements specified in the job description, and include a few skills that are unique to you, and help set you apart from the pack. For a sales administrator CV, it's valuable to highlight essential skills from your skill set, such as attention to detail and crm software proficiency, to grab the attention of hiring managers and show you're qualified for the sales administrator position.

Hard Skills

Hard and technical skills are the essential skills required for carrying out the everyday duties of the role. They might include specialist operation of certain software or equipment, or knowledge of certain industry standards and regulations. You could gain these skills via training, certifications or industry experience. For sales administrator jobs, essential hard skills from your career-to-date might include order processing knowledge, and crm software proficiency. Review the job description, and include four or five key hard skills in your CV that show employers you're capable of completing the key duties of the role.

The best hard skills section would be based around skills listed as 'essential' or 'required' in the job description. To give yourself the best chance of success, you'll want your strongest skills to match closely with those most desired by the employer, and your hard skills list should reflect this.

See below for examples of skills that are frequently included in the hard skills section of a sales administrator CV:

  • Crm software proficiency
  • Erp system navigation
  • Sql query development

Soft Skills

Soft skills differ from hard skills because they tend to be more transferable and applicable to different roles. Soft skills are the personal strengths and qualities that define your style of working and determine how well you're likely to fit in with the team and wider organisation. Owing to the rapidly evolving nature of the work landscape, soft skills are growing in importance for a number of roles and industry sectors where technology is replacing hard skills. Additionally, soft skills are particularly valuable for junior and entry-level candidates, who might not have much work experience but have the right building blocks for a successful career.

As with your sales administrator CV hard skills list, review the job description to learn the key soft skills for the role. Include the best soft skills that you can provide evidence for throughout your CV. Your soft skills list should reflect the job description as closely as possible, while also reflecting your strongest, unique talents and personal qualities. Aim for a list of around five key skills.

The section below provides an overview of soft skills often highlighted in a sales administrator CV.

  • Communication
  • Organisation
  • Time management

Foreign Languages

If you speak any languages in addition to your mother tongue, you might want to include them in your sales administrator CV as a languages section. These can be valuable for your application, whether languages are specified as a requirement in the job description or not. Under this section, list any foreign languages you speak to a professional standard, with an indicator of your competency level for each.

There are a few acceptable ways of citing your foreign language proficiency levels. The simplest way is to assign a basic descriptive word to indicate your skills, such as:

  • English: Fluent
  • Spanish: Intermediate

You could otherwise use an internationally recognised language standard, such as the Common European Framework of Reference (CEFR). This assigns your language skills a standardised level of competence, as follows:

  • A1: Beginner
  • A2: Elementary
  • B1: Intermediate
  • B2: Upper intermediate
  • C1: Advanced
  • C2: Proficiency

Certifications and Training

To showcase additional qualifications and training beyond the basic requirements for the role, consider adding a certifications section to your CV. It can be a valuable way of differentiating yourself from other candidates and showing employers your dedication, motivation and commitment to professional development. Furthermore, the CV certifications and training section is a great showcase for official licences and certifications when applying for roles where these are a key requirement listed in the job description. These could include positions where the use of specialist software and equipment is a routine part of your everyday responsibilities.

See below for a list of example certifications and licences you might add to your CV for sales administrator roles:

  • Professional Sales Management Certificate, 2023
  • Certified Sales Administrator Diploma, 2023
  • Customer Relationship Management Certification, 2023

Specialist Insight:

Barnet Council shows that recruiters spend only 8.8 seconds reviewing a CV, so a concise personal statement is essential to grab attention immediately. (1)

Optional Sections

In addition to the core sections of your CV, optional sections can be a useful way of proving you've got the necessary sales administrator skills. Consider optional sections for your CV if you're looking for ways to show you're right for the job, beyond your work experience. Optional sections are particularly valuable if you haven't had the chance to build up relevant work experience, for example, if you're applying for entry-level roles or you're changing careers to a new industry or role.

You can find more detailed advice on tailoring your CV in our career resources, where we cover proven ways to highlight your skills effectively.

Hobbies and Interests

If you participate in hobbies and activities that are related to the role, or use some of the same skill set, you could include them in a hobbies and interests section. In addition, hobbies and interests can showcase your personality, helping to differentiate you from other candidates. However, hobbies and interests can only add value to your CV if they provide evidence of skills and experience that you can use in the role you're applying for. As such, only add hobbies as a way of filling gaps in the skills you've developed or used through work experience.

Achievements and Awards

Including an achievements and awards section is an effective way of showing the reader the value you've added for employers in your career to date. In your list, add any awards you've won, industry recognition or key career milestones that tell a story about your suitability for the role and place you ahead of other candidates.

Volunteering

Another valuable optional section for your CV is volunteering. This section can offer a great alternative showcase for your skills and experience, if you don't have much relevant work experience. Consider adding this section if you have any relevant unpaid experience, either as a junior candidate or a career changer. For this section, use a similar structure to your work experience section.

List your job title or a description of the role, the organisation name, its location and the dates you occupied the role. Use bullet points to show employers how you put your skills to use, and any positive achievements from your time in the role.

Data-Driven Finding:

More than 3 out of every 4 recruiters use ATS software to check basic candidate details, including experience levels, hard skills and previous job titles. (2)

Jobseeker
HR Insights

Most effective action verbs for a sales administrator CV

Using strong action verbs in your work experience bullet points is a great way to focus this section and show the impact you've made in your career to date. Starting each bullet point with an action verb that reflects the skills required for the role will help the reader to easily cross-reference your skills to the job description. Remember, it's essential to evidence any action verbs you add to your work experience. This will help show your achievements and the impact you made in previous roles. Use past tense for action verbs that describe previous roles, and present tense for your current position.

  • Coordinate
  • Liaise
  • Negotiate
  • Process
  • Monitor
  • Forecast
  • Generate
  • Maintain
  • Resolve
  • Analyse

Sales administrator CV example

Now that you're aware of the key steps to creating a winning sales administrator CV, you can review a complete example to see how a final CV looks:

Megan Thomas
Dynamic Sales Administrator Driving Growth

Liverpool

megan-thomas@example.com

(111) 222 33 444 55

linkedin․com/in/megan–thomas–123

Sales administrator with a BA in Business Administration and four years’ experience managing CRM and orders. Streamlined order processing to reduce errors by 35%. Achieved 98% accuracy in customer data.

Employment

Sales assistant

2023

-

2026

John Lewis (Birmingham)

  • Achieved 15% increase in monthly sales through strategic upselling and cross-selling techniques.
  • Improved customer satisfaction scores from 82% to 95% by delivering personalised service and resolving issues promptly.
  • Streamlined inventory management processes to reduce stock discrepancies by 30%, resulting in more efficient restocking.
Education

Bachelor of Arts in Business Administration

2018

-

2021

University of Bolton (Bolton)

Skills
  • Crm software proficiency

  • Erp system navigation

  • Sql query development

Qualities
  • Communication

  • Organisation

  • Time management

Certificates
  • Professional Sales Management Certificate

  • Certified Sales Administrator Diploma

Languages
  • English - Native

  • French - Advanced

To see how your CV might look after finalising its design and layout, take a look at our CV examples.

The dos and don'ts of a successful sales administrator CV

Tips to follow

  • Proofread your CV carefully before sending, as any spelling or grammatical errors could seriously undermine your chances of success.
  • Quantify your achievements whenever possible, adding key figures and evidence to support your claims.
  • Select a clear, professional CV format that helps your application to be as readable and accessible as possible, including standard fonts, consistent line spacing and clear headings.
  • Keep it concise, aiming for a length of one side of A4 for junior candidates, or two for more experienced applicants (only go longer for senior, executive-level roles).
  • Use action verbs to showcase how you put your strongest skills to good use in previous roles, and demonstrate the impact they had.

Common mistakes to avoid

  • Don't use passive voice, such as 'positive feedback was received', but instead fill your CV with action verbs that clearly show the impact you made.
  • Don't include a hobbies and interests section unless you need to prove skills that you can't showcase through work experience, and unless your hobbies are particularly relevant.
  • Don't crowd your CV by trying to fit too much in, but let your key experience and achievements speak for themselves.
  • Don't add personal information such as your age, gender, marital status or personal photo (unless necessary for the role).
  • Don't include false or misleading statements or lie about events in your career to date – it can be illegal and is likely to backfire.

A well-designed and concise cover letter can make a big difference to your job applications. Match your cover letter to your CV's design and styling with our HR-approved cover letter templates.

How to optimise your CV for ATS screening

Applicant tracking systems (ATS) are a valuable tool for many recruiters and employers, helping them manage the recruitment process by scanning and assessing CVs based on their likely fit to the job description. By assuming this role in the recruitment process, ATS apps can reduce the amount of time employers need to spend reviewing CVs. With hundreds of applications for a single vacancy becoming increasingly commonplace, this increased efficiency is extremely valuable for employers.

The growing prevalence of ATS apps requires a shift in approach by jobseekers, to prepare a CV with the best chance of passing the ATS screening stage. That's why we've put together a list of key ATS CV tips, to maximise your chances of success:

  • Include keywords and phrases that match the job description, making it easy for ATS apps to identify a strong fit for the role.
  • Use clear, standard CV headings that are easily recognisable, such as 'work experience', 'education' and 'skills'.
  • Choose a simple, straightforward CV layout with clear, consistent formatting, that avoids text boxes, graphics or other special design elements, as these can make your CV harder to scan.
  • Select a font that's widely used and maximises readability, including popular serif and sans serif fonts between size 10 and 12 for body text, and 14 and 16 for headings.
  • Use bullet points throughout your CV in place of full sentences. This serves a few purposes, reducing the overall length, helping keywords stand out and making it overall more scannable by ATS apps.

It's easy to get overwhelmed by the steps to creating an ATS-compatible sales administrator CV, but a few small changes can make a big difference. To smooth the process, use one of our expert-designed, ATS-optimised CV templates to increase your chances of success at this stage of the screening process.

Jobseeker's CV templates can help your CV to make a strong first impression with recruiters. Each template is expertly designed and approved by HR specialists to help you craft a winning application.

Sales administrator CV FAQs

How do I write a sales administrator cover letter for my job application?

A well-written cover letter can be just as important as a CV for your chances of job application success. When writing your cover letter, choose a formal professional letter format and use a cover letter template that matches the design of your CV.

A typical cover letter layout includes three key paragraphs of written content. Firstly, the opening paragraph includes an introduction to yourself and confirms the role you're applying for, as well as outlining your motivation for applying. Secondly, you'll want to detail some of your key skills and achievements, without repeating your CV. Close your cover letter by expressing your gratitude and enthusiasm, and leaving a call to action that encourages the reader to make contact with you.

As an alternative, if you're applying via email, you may wish to write a shorter, more informal cover note. Follow standard email conventions for this, which are more informal than traditional letter-writing norms. Introduce yourself and confirm the role you're applying for, and direct the reader to the attached documents. Add your contact details in your email sign-off or footer.

Jobseeker's cover letter examples for sales administrator roles and other key business administration industry positions provide useful HR-expert tips and guidance on how to write a compelling cover letter.

How do I write an engaging sales administrator CV without experience?

Even without work experience that fits the job description, there are ways to write a sales administrator CV that leaves a strong impression on employers.

Opt for a CV structure that focuses more on your relevant skills than your work experience, such as a functional CV format. The order of this CV layout places the skills section first after your CV summary, before education, with work experience taking less priority.

If you're an entry-level candidate with no relevant work experience, focus on your soft and transferable skills in your sales administrator CV. Employers will be looking for candidates who can show they have the soft skills to learn a new role and adapt to new environments.

How do you write an attention-grabbing sales administrator CV headline?

A well-crafted CV headline can draw the reader in, providing a hint of your suitability for the role, while increasing the likelihood of passing the ATS screening stage.

Aim for a short, snappy sentence that includes the job title and introduces one of your strongest, most relevant skills or qualities.

For the most attention-grabbing CV headline, match your sentence to the most critical keywords and phrases from the job description. This will catch the eye of the reader as well as giving you the best chance of passing the ATS screening stage.

The examples below show best practice for writing a CV headline at different experience levels:

  • Ambitious Junior Sales Administrator
  • Dynamic Sales Administrator Driving Growth
  • Senior Sales Administrator Exceeding Targets

What is the most impactful sales administrator CV format for 2026?

The most effective CV format for a sales administrator CV in 2026 is dependent on various factors, including your experience levels, the level of the role you're applying for, the organisation and industry conventions.

In most cases, the traditional reverse-chronological CV format is most effective, as it showcases your work experience, providing examples of relevant skills and how you've used them to contribute towards key achievements in your career to date.

Alternatively, for less-experienced candidates who might not want to emphasise previous employment (such as recent graduates or career changers), a functional format is more suitable. This layout prioritises your skills and qualifications.

Key takeaways for success with your sales administrator CV

For the best chance of impressing employers, always tailor your CV for every application and include keywords and phrases that reflect the job description. Use a CV format that reflects your experience levels, and emphasise your skills and achievements throughout your CV, to show employers you've got the required skills and experience for the job.

Finally, creating your CV using one of Jobseeker's expert-designed CV templates can give your application the edge, placing you among the leading candidates and positioning you for success with your job applications.

References:

  1. Barnet Council (UK local government), Recruitment tips: How to write a supporting statement
  2. Jobseeker, HR Insights
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Author
Mike Potter is a Certified Professional Resume Writer (CPRW) and an experienced copywriter specialising in careers and professional development. He uses extensive knowledge of workplace culture to create insightful and actionable articles on CV writing and career pathways.

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