McDonalds CV Example
When applying to work at McDonald’s, you'll want to submit a CV that demonstrates the depth of your experience in the fast food industry. Your CV should provide a brief summary of your relevant skills, and clearly and concisely outline how you've used them to create positive results in previous fast food roles.
Founded in 1974, McDonald’s UK is part of the global McDonald’s Corporation, a leader in the quick-service restaurant sector, operating over 1,300 restaurants across the United Kingdom. It operates in the fast-food and hospitality industries.
After reading this article, you'll be empowered to write a CV that makes an impact with McDonald’s recruitment teams, and sets you apart from other candidates. Putting these tips into action will give your CV the best chance of passing the ATS screening stage and increase the likelihood of your McDonald’s application progressing to the interview stage. Let’s take a closer look at the key parts of a CV and how to develop them for maximum impact.
Key sections of a McDonald’s CV
Your McDonald’s CV strategy will depend on various factors, including your previous experience, your seniority and the details listed in the job description.
However, at any stage of your career, a McDonald’s CV serves as a professional biography that must clearly illustrate your career trajectory. To help you tell that story effectively, we will now break down the document piece-by-piece, starting with your contact header and moving through the key pieces of your professional path.
CV Header
At the top of your McDonald’s CV, add a header that establishes the design language of the document. Include the necessary contact information: your full name, email address, phone number and location. It's not typically necessary to include your full address. Additionally, add your LinkedIn profile, if this is in use and up-to-date. A well-utilised LinkedIn profile can give further information to the reader about your skills, experience, industry knowledge and career achievements.
For UK applications, it's not usually a good idea to add a personal photo or any other personal details, such as your age, gender, nationality or ethnicity. These can risk introducing bias to the selection process and, as such, are often discouraged in job adverts under the terms of the Equality Act 2010.
Matthew Roberts
matthew-roberts@example.com
(111) 222 33 444 55
Nottingham
linkedin․com/in/matthew–roberts–123
CV Summary
Below your contact information, a short, concise CV summary or CV objective can set the tone for your application and provide brief, basic information on your key skills and qualities that gives a strong indication to the reader about your suitability for the McDonald’s crew member role. As an alternative to the CV summary, you might wish to write a CV objective. This serves a similar purpose, but instead of focusing on your experience, it highlights you career ambitions and objectives.
In your summary or objective, write up to three sentences outlining your key skills, unique personal qualities and career achievements or ambitions, taking care to always reflect the requirements listed in the job description.
An effective summary will include brief reference to one or two of your strongest skills, ensuring they reflect the skills listed in the job description. It's important to make your skills and qualities feel unique to you, and show how you've used them to positive effect in your career to date. See below for an example of a strong McDonald’s CV summary, featuring quantifiable evidence of your impact and concise, easy-to-read sentences.
Engaging example:
Dedicated customer service professional with 5 years’ experience in fast-paced retail environments. Achieved a 15% increase in customer satisfaction through efficient order handling. Holds a Bachelor of Arts in Business Management.
Worst practice example:
He is a proactive McDonald’s crew member with experience in customer service in busy retail environments and strong interpersonal skills seeking to contribute to a dynamic team and company growth.
See above for an example of an ineffective summary, with subtle differences leading to a reduction of impact. There are several factors that could make your summary less engaging. These include using long, poorly-structured sentences, failing to add evidence of your impact, being too generic with the skills you mention and not adapting your CV summary to specifically respond to the job description.
Work Experience
In your work experience section, you'll want to highlight any previous jobs you've had in the fast food industry or related sectors. Add bullet points listing skills and achievements that reflect the key requirements included in the job description, and that will show McDonald’s hiring managers how you can make a positive impact. List any fast food industry roles or other relevant positions you've previously held in reverse-chronological order, starting with your current or most recent role. Include your job title, the name of the employer, its location and the dates of your employment. For each job, add a few bullet points to outline your key skills and achievements in the role.
A successful CV should emphasise relevant previous roles in the industry, providing evidence to show how your key skills related to the fast food sector have led to positive achievements in your career to date.
Engaging example:
Customer Service Assistant, January 2023 - Present
Premier Inn, Manchester
- Enhanced customer satisfaction scores by 25% through proactive issue resolution within 48 hours.
- Reduced average call handling time by 15% while maintaining a 95% customer satisfaction rating.
- Trained five new team members on CRM system usage, improving response times by 20% within two months.
Worst practice example:
Customer Service Assistant, January 2023 - Present
Premier Inn, Manchester
- Assisted customers with order inquiries and requests to maintain service quality.
- Supported team operations by carrying out general food service and preparation tasks.
- Maintained cleanliness of dining and kitchen areas to uphold hygiene standards.
Your work experience section may fail to make a positive impact on the reader if it includes jobs that aren't relevant to the fast food industry, or lacks evidence of key skills and qualities required for working in the sector.
Education
In your education section you'll want to list your highest and most recent qualifications, particularly if they're a requirement for the role.
For careers as a McDonald’s crew member, you don't generally need a specific degree. However, it can still be useful to include relevant certifications, training or formal qualifications in your CV's education section, even if these aren't requested by the employer. These could include First Aid at Work Certificate, or any training that shows your skills development in inventory stock management or cash handling proficiency.
When creating your education section, think about which qualifications are most relevant to the role, and list them in reverse-chronological order, starting with the most recent and working back from there. For each qualification, add its name and level, the awarding body or institution, its location (if necessary) and your dates of attendance or graduation. If you want to emphasise your education in your CV, include bullet points showing specialist areas of study, projects, awards, society memberships or anything else that helps show you've got the necessary skills for the job.
If the job description requires any specialist certifications or licences, you may wish to add these in your education section. If you add these, it's also a good idea to include the expiration date of the licence or qualification, if it has one.
Bachelor of Arts in Business Management, 2018 - 2021
University of West London, London
Key Skills
The skills section of a McDonald’s CV provides space for showcasing the key skills and qualities that set you apart as a candidate. You'll want to only include the most relevant skills, so review the job description and list hard and soft skills that match the requirements, while reserving some space to mention your own unique characteristics. For a McDonald’s CV, it's essential to include relevant skills for the role that match your skill set, such as time management and food hygiene compliance, to impress the reader and show you're qualified for the McDonald’s crew member position.
Hard Skills
Hard skills are the specialist technical skills that are essential for carrying out the duties of the role. They might be developed through study, on-the-job training or experience in the industry, and some hard skills may require a licence or certification. For McDonald’s crew member roles, key hard skills you've gained, such as cash handling proficiency, and POS system operation, are typically among the most critical for the job. Check the skills specified in the job description, and add four or five key hard skills to your CV that show employers you're capable of completing the key duties of the role.
You'll want to include a list of hard skills that closely matches the skills listed as 'essential' or 'desirable' in the job description, while also reflecting your own strongest technical skills.
Below, you can find the types of skills typically featured in the hard skills section of a McDonald’s CV:
- Cash handling proficiency
- Food hygiene compliance
- POS system operation
Soft Skills
Soft skills are the personal strengths and qualities that show employers how well you'll fit into the role and complement other members of the team. Soft skills tend to be more transferable and applicable to different roles than hard and technical skills. As a result of rapid technological changes in the world of work, soft skills are becoming ever-more valued by employers. Soft skills can also be particularly valuable for junior or entry-level roles where candidates haven't necessarily had the time to develop hard skills and career achievements.
Just like the hard skills section, begin by reviewing the job description to learn the most desirable soft skills to include in your McDonald’s CV. Only add soft skills that you can provide evidence for throughout your CV. Create a list of four or five transferable skills, combining the most essential skills from the job description with the skills that help you to stand out as a unique and compelling candidate for the position.
Explore the examples below to identify soft skills commonly presented in a McDonald’s CV.
- Teamwork
- Communication
- Adaptability
Pro Tip:
Transport for London highlights that the most effective CVs are concise, focused on the job description and supported by clear evidence of relevant skills and experience. (1)
Language Skills
If you speak any languages in addition to your mother tongue, you might want to include them in your McDonald’s CV as a languages section. These can be valuable for your application, whether languages are specified as a requirement in the job description or not. In the languages section, list the languages you speak to at least a reasonable level, with an indicator of your competency level.
The ways to indicate your foreign language skills depend on the level of detail you want to provide. They include assigning a basic descriptive word, such as:
- English: Fluent
- Spanish: Intermediate
You might wish to use an internationally recognised standard for your language skills, such as the Common European Framework of Reference (CEFR). This divides your language skills into the following categories:
- A1: Beginner
- A2: Elementary
- B1: Intermediate
- B2: Upper intermediate
- C1: Advanced
- C2: Proficiency
Certifications and Licences
Depending on the role you're applying for, and the type of qualifications you have, you might want to include a separate section for certifications, in addition to the education section. It can be a valuable way of differentiating yourself from other candidates and showing employers your dedication, motivation and commitment to professional development. Furthermore, a certifications section is particularly valuable if you're applying for a role that sets out required certifications or licences in the job description. These might include technical roles that require the use of specialist software or equipment.
Take a look at this list of example certifications and licences for McDonald’s crew member candidates:
- Level 2 Food Hygiene Certificate, 2023
- Customer Service Excellence Training, 2023
- First Aid at Work Certificate, 2023
Additional Sections
Including optional sections in addition to the core elements of your McDonald’s CV can help you provide further evidence of your suitability for the role. If you're unable to show you have all the necessary skills for the job through your work experience, optional sections can be a valid way of providing further evidence of your suitability, to give you the chance of gaining an interview. If you're an entry-level candidate or a career changer, optional sections can be particularly valuable.
Explore our career resources for practical strategies to make your CV stand out and move you closer to landing an interview.
Hobbies and Interests
One valid way to show you have relevant skills for the job is by listing your hobbies and interests. In addition, this section is the ideal way to show aspects of your personality that might not otherwise shine through in your CV, helping to offer a point of difference compared to other candidates. However, a hobbies and interests section will only make an impact with the reader if the skills you showcase are relevant to the role. As such, only include this section if it helps you fulfil requirements of the role that you've been unable to show elsewhere.
Awards and Achievements
Creating a section for your achievements and awards can help you draw attention to the things you're most proud of in your career to date. If you've been awarded any prizes or accolades, or reached any key career milestones, these can all help to show you have the required status and experience for the role.
Voluntary Work
Another way of showing employers your skills and experience is through volunteer roles. If you're struggling to show you have the necessary credentials through your work experience, volunteering can provide valuable examples of how you've put your skills into action. Approach your volunteering section in much the same way as your work experience section.
For each entry, include a job title or description of your role, the organisation, its location and the dates you volunteered. Adding bullet points can also help you to show how you developed relevant skills, and used them to good effect.
References
In the UK, it's not normal for references to be requested as part of a CV, or at the early stages of an application. However, it's worth checking the job advert and being ready to supply them if necessary. If you need to include references in your CV, aim for two or three and list their name, their contact details, their job title and the organisation they work for.
Always seek permission before you add them to your CV. Alternatively, it can be neater to simply add a line to your CV confirming you can provide references at the appropriate juncture, such as 'references are available upon request'.
Data Insight:
HR specialists spend on average 30 seconds scanning each CV to decide if it’s worth reading, so it's important to highlight your relevant work experience in similar roles or industries, as well as key skills and quantifiable achievements. (2)
Best action words for a McDonald’s CV
Including strong action verbs with your work experience bullet points can help you show the impact you made in previous roles. Starting each bullet point with an action verb is a great way to match your experience and achievements to the job description, giving the reader an easy way of identifying your key skills and seeing how you've applied them. When adding action verbs to your work experience bullet points, just remember to always provide quantifiable evidence that shows the value you added for each employer. Use past tense for any action verbs that describe previous roles (for example, 'developed') and present tense for current roles (for example 'collaborating').
- Prepare
- Serve
- Maintain
- Assist
- Operate
- Communicate
- Replenish
- Clean
- Coordinate
- Resolve
Full example of McDonald’s CV
Now that you know exactly what to include in your McDonald’s CV, we can take a look at a final, finished example below:
Nottingham
•
matthew-roberts@example.com
•
(111) 222 33 444 55
•
linkedin․com/in/matthew–roberts–123
Reliability underpins three years’ experience as a customer service assistant. I increased customer satisfaction by 12% in six months through efficient service. I thrive under pressure in fast-paced environments.
Retail sales assistant
2023
-2026
Premier Inn (Norwich)
- Exceeded monthly sales targets by 15% over six consecutive months through personalised customer service and product recommendations.
- Reduced customer wait times by 25% by reorganising stock displays and streamlining checkout procedures.
- Achieved 90% customer satisfaction rating by resolving enquiries promptly and delivering tailored product guidance.
Bachelor of Arts (Hons) in Business Management
2018
-2021
University of Manchester (Manchester)
Cash handling proficiency
Food hygiene compliance
POS system operation
Teamwork
Communication
Adaptability
Level 2 Food Hygiene Certificate
Customer Service Excellence Training
English - Native
French - Advanced
To see how your CV might look after finalising its design and layout, take a look at our CV examples.
Dos and don'ts for a winning McDonald’s CV
Tips to follow
- List your qualifications in a dedicated education section, with any outstanding grades or awards, if applicable, to help your application stand out.
- Showcase your strongest skills, both hard and soft, in a dedicated skills section that references the key skills listed in the job description.
- Open your CV with an engaging CV summary or objective that concisely summarises your key skills and career achievements to date.
- Proofread your CV in detail before sending it, to avoid unnecessary errors in spelling and grammar that could undermine your chances.
- Select a clear, professional CV format that makes your document as readable as possible, utilising standard fonts, consistent line spacing and clear headings throughout.
Common mistakes to avoid
- Don't forget to review your contact information to make sure it's current, and update your LinkedIn profile with your latest career details.
- Don't fixate on irrelevant work experience that might take up valuable space and won't contribute significantly to your chances of success.
- Don't use passive voice, such as 'positive feedback was received', but instead fill your CV with action verbs that clearly show the impact you made.
- Don't add a hobbies and interests section unless they're directly related to the position or help you show skills that you can't prove through work experience.
- Don't use complex formatting or confusing layouts that can make your CV less accessible for the reader or less scannable by ATS apps.
Guide to making your CV ATS compatible
Applicant tracking systems (ATS) are a valuable tool for many recruiters and employers, helping them manage the recruitment process by scanning and assessing CVs based on their likely fit to the job description. By assuming this role in the recruitment process, ATS apps can reduce the amount of time employers need to spend reviewing CVs. With hundreds of applications for a single vacancy becoming increasingly commonplace, this increased efficiency is extremely valuable for employers.
The increasing usage of ATS apps by recruiters and employers means it's critical to adapt and prepare your applications to successfully navigate this stage of the selection process. Following the tips below will give you everything you need for an ATS-compatible CV:
- Include keywords and phrases from the job description that are easy for ATS apps to identify, and help make you appear a strong fit for the role.
- Use clear, conventional CV headings to make your CV easier to navigate, including 'work experience', 'education' and 'skills'.
- Choose a simple, standard CV structure and omit any design elements that might make your CV less easy to read by automated systems, such as text boxes and columns.
- Select a font that increases the readability of your CV, such as popular serif and sans serif fonts, between the sizes of 10 and 12 for main text and 14 and 16 for headings.
- Use bullet points instead of writing full sentences, to reduce the overall length of your CV, make it more keyword-dense and help ATS apps to scan it more easily.
You might feel there are a lot of steps to creating an ATS-compatible McDonald’s CV, but with just a few small changes, you can ensure your CV passes this stage. Use one of our ATS-compatible CV templates, which are designed by experts to give you the best chances of success.
If you want to impress recruiters with your CV, use Jobseeker's ready-made CV templates, which are HR-approved for maximum chances of success.
McDonald’s CV FAQs
How do I create an accompanying McDonald’s crew member cover letter for my CV?
An engaging and gently persuasive cover letter can enhance your chances of success with your job applications. Opt for a formal, professional letter format and choose a cover letter template with a design consistent with your CV.
Most cover letters include three standard paragraphs of information. The letter opens with a brief personal introduction and confirmation of the role you're applying for, and your motivations for applying. In the next paragraph, list some key skills and career achievements related to the role, taking care not to repeat your CV. Finally, end your cover letter with an expression of gratitude for considering your application, and a call to action that puts the ball in the court of the employer to arrange an interview or establish dialogue with you.
Alternatively, if applying via email, you may wish to write a shorter, more simple cover note. You can use traditional email conventions for this, which are less formal than standard letter conventions. Simply introduce yourself and confirm the role you're applying for, direct the reader to the attached documents and add your contact details in your email footer/sign-off.
Jobseeker's cover letter examples for fast food industry job titles can help you gain valuable insights from HR specialists on how to craft the most engaging, professional cover letter.
How do I write a persuasive McDonald’s CV without experience?
Even without work experience that fits the job description, there are ways to write a McDonald’s CV that leaves a strong impression on employers.
Choose a CV format that places greater emphasis on your skills over your work experience, such as the functional format. In this CV layout, your skills section and education typically come before your work experience.
If you're applying for your first job, focusing on your soft and transferable skills can help you to create a strong McDonald’s CV. Employers will likely be looking for candidates who can show they have well-developed soft skills for learning and adapting to a new role and environment.
How do you write an impactful McDonald’s CV headline?
A well-crafted CV headline can draw the reader in, providing a hint of your suitability for the role, while increasing the likelihood of passing the ATS screening stage.
Look to write a short, engaging sentence that encompasses your best qualities, including the job title to indicate your relevance and suitability for the role.
For an impactful CV headline, focus on the most critical keywords and phrases from the job description, as this will mark you out as a strong fit for the role and give you a strong ranking in the ATS screening stage.
Below you can find some examples of best practice for CV headlines at different levels of experience:
- Energetic Assistant Increasing Customer Satisfaction
- Experienced Reliable Customer Service Professional
- Experienced Supervisor
What McDonald’s CV format gives me the best chance of success in 2026?
The most suitable format for your McDonald’s CV in 2026 will depend heavily on numerous factors, such as your career stage and experience levels, the type and level of the role, the organisation and established industry norms.
In most cases, the traditional reverse-chronological CV format is most effective, as it showcases your work experience, providing examples of relevant skills and how you've used them to contribute towards key achievements in your career to date.
Alternatively, for less-experienced candidates who might not want to emphasise previous employment (such as recent graduates or career changers), a functional format is more suitable. This layout prioritises your skills and qualifications.
A compelling cover letter is an essential part of a successful job application. Ensure your cover letter matches the style and design of your CV with our professional cover letter templates.
Key takeaways for a successful McDonald’s CV
To make a strong first impression on hiring managers, tailor your CV for every application, adding keywords and phrases that match the job description. Select a suitable CV format for your experience level, and show the reader how you've used skills relevant to the role, to create a positive impact in your career to date.
Finally, enhancing the look and feel of your CV using one of Jobseeker's HR-approved CV templates can help leave a lasting impression on the reader, and boost your chances of success with your job applications.
Sources:
- Transport for London (TfL), Writing a CV and cover letter
- Jobseeker, Hiring Trends
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