Written by Mike Potter, CPRW, Author • Last updated on July 15, 2026

Ryanair CV Example

For applications to work at Ryanair, it'll be necessary to write a CV that outlines all your relevant airlines industry experience from previous similar roles. Your CV is a showcase for your relevant key skills, and should clearly outline how you've used them in your career achievements in previous airlines sector roles.

Founded in 1984, Ryanair is a UK-based leader in low-cost air travel, revolutionising budget flying across Europe. It operates in the aviation and transportation industries.

After reading this article, you'll have all the information you need to create a positive first impression with Ryanair hiring teams, and stand out in a competitive field of applicants. Actioning this advice will increase the chances of your CV passing the ATS screening stage and improve your prospects of progressing to the interview stage at Ryanair. We’ll now review the essential sections of a CV and outline how to write each for the strongest results.

Main Ryanair CV sections

Your strategy for writing a Ryanair CV will depend heavily on your experience, your level of seniority and the requirements listed in the job description.

At the end of the day, though, a Ryanair CV is just a way to tell the story of how you’ve grown in your career. Regardless of your experience level, you want that progression to feel seamless and easy to follow for recruiters. To help you get there, we’re going to walk through each part of the CV step-by-step, starting with the basics in your header and working our way through to your professional achievements.

CV Header

At the top of your Ryanair CV, add a header that establishes the design language of the document. Include the necessary contact information: your full name, email address, phone number and location. It's not typically necessary to include your full address. If you have a LinkedIn profile, consider adding a URL to this in your header, to help the reader easily find more information on your career and credentials.

For jobs in the UK, a personal photo is usually not required on your CV. That, along with any other personal details such as age, gender, ethnicity and nationality, are generally discouraged under the terms of the Equality Act 2010, which aims to reduce and eliminate discriminatory practices, such as recruitment bias.

Aaron Martin
aaron-martin@example.com
(111) 222 33 444 55
Nottingham
linkedin․com/in/aaron–martin–123

CV Summary or Objective

The first section below your CV header is typically your CV summary. This short paragraph outlines some of your key skills, achievements and experience, so employers can quickly get an impression of whether you have the right credentials for the Ryanair employee job. A CV summary focuses on your key skills and achievements, while a CV objective provides an alternative approach, showcasing your career ambitions and how the role fits with these. This makes a CV objective ideal for entry-level candidates.

Both a CV summary and objective should be concise, with an ideal length of two or three sentences. List your key skills, personal strengths and career achievements or ambitions, taking care to ensure the content reflects the requirements listed in the job description.

A good CV summary will highlight one or two key skills that match those listed in the job description, and show how you've put them to good use in your career to date. You'll want to set yourself apart from other candidates by focusing on unique qualities or particular areas of strength that have shaped your career to date. Find an example below of a positive Ryanair CV summary, characterised by evidence to support your claims and well-structured, easy-to-read sentences.

Good example:

Resourceful customer service specialist with five years’ experience and a BA in Tourism Management. Achieved 95% satisfaction by resolving 150+ enquiries weekly. Eager to enhance passenger experience at Ryanair.

Worst practice example:

Dedicated customer service professional with a background in tourism management seeking to contribute to a dynamic team at Ryanair and support passenger needs effectively in a fast-paced airline setting.

The CV summary above contains various red flags and things to avoid. While the differences are subtle, they can make all the difference. There are several factors that could make your summary less engaging. These include using long, poorly-structured sentences, failing to add evidence of your impact, being too generic with the skills you mention and not adapting your CV summary to specifically respond to the job description.

Employment History

In your work experience section, you'll want to prove you're capable of performing to a high level in the airlines industry by adding previous jobs that highlight relevant experience. Add bullet points listing skills and achievements that match the job description, and that will show Ryanair hiring managers how you can make a positive impact. List any relevant airlines industry roles you've held in reverse-chronological order, with your present or most recent relevant job first. Include your job title, the name of the employer, its location and your starting and leaving date. For each entry, write a few bullet points that show your key skills and achievements in the role.

Best practice for a successful work experience section includes listing only the most relevant previous roles, and providing supporting evidence that shows how your skills have contributed towards significant achievements in your career to date.

Good example:

Customer Service Representative, January 2023 - Present
British Airways, London

  • Reduced average call handling time by 20% while improving customer satisfaction scores above 90% across quarterly surveys.
  • Resolved high priority customer complaints within 24 hours, resulting in a 30% drop in escalations and repeat contacts.
  • Trained and mentored a team of six new advisors, boosting first contact resolution rates by 25% over six months.

Worst practice example:

Customer Service Representative, January 2023 - Present
British Airways, London

  • Assisted passengers with enquiries and needs during flights.
  • Coordinated communication between cabin crew and ground staff.
  • Ensured compliance with safety protocols and company policies.

Your work experience section could miss the mark if it places too much emphasis on jobs that aren't relevant to the airlines industry, or if it fails to offer suitable evidence to confirm you have the key skills and qualities needed to work in the sector.

Education

In your education section, list any formal qualifications you've gained, particularly those that are most recent or required for the role.

A degree is typically a strict requirement for Ryanair employee jobs, and as such, you'll want to showcase yours in your CV. If you have a Bachelor of Arts in Business Management or another similar, relevant degree that confirms your eligibility for the position, include it in your CV. You might also wish to add other degrees or qualifications that highlight your strongest skills, such as data analysis reporting tools or MS office suite proficiency.

When adding your qualifications to your education section, choose the highest relevant qualifications, and list them in reverse-chronological order, starting with your most recent. Add the name and level of the award, the institution, its location and your dates of study or graduation. If you have space or if you particularly want to emphasise your qualifications, you could add one or two bullet points under each entry, highlighting specialist areas of study, projects you worked on, awards you won or societies you were a member of.

You might also wish to add specialist qualifications, certifications or licences that are required for the role. If you add any of these, include the expiry date, if the qualification requires renewal in the future.

Bachelor of Arts in Tourism Management, 2018 - 2021
University of West London, London

Skills

A CV's skills section is the place to show the reader, in an easily accessible format, that you have the necessary skills for the job. Read the job description to understand the most essential skills, and create a list of both hard and soft skills, ensuring you include some of your strongest, most unique characteristics and qualities to set you apart from the competition. For a Ryanair CV, it's essential to include relevant skills for the role that match your skill set, such as problem solving and flight operations planning software, to impress the reader and show you're qualified for the Ryanair employee position.

Hard Skills

Hard skills and technical skills are the specialist skills required for completing the everyday duties of the role, such as the use of certain software or equipment, or specialist industry knowledge. You can develop these skills through study, training, on-the-job or through completing industry certifications. For Ryanair employee roles, hard skills from your career experience, such as data analysis reporting tools, and customer relationship management platforms tend to be prioritised by employers and recruiters. Firstly, check the job description, then add four or five key hard skills in your CV that help the employer to decide if you're a good fit for the role.

The ideal hard skills section will feature the most essential hard skills from the job description, while closely reflecting your own best technical abilities. The closer your strongest skills are to matching the job description, the higher your chances of success.

The following section highlights skills that are commonly listed under hard skills in a Ryanair CV:

  • Aircraft maintenance safety protocols
  • Flight operations planning software
  • MS office suite proficiency

Soft Skills

Soft skills are distinct from hard skills and tend to reflect your inherent personal qualities and strengths. These are often more transferable to different roles, and help the reader understand your working style, and your likely fit to the team and the organisational culture. As a result of rapid technological changes in the world of work, soft skills are becoming ever-more valued by employers. Soft skills can also be particularly valuable for junior or entry-level roles where candidates haven't necessarily had the time to develop hard skills and career achievements.

Just like the hard skills section, begin by reviewing the job description to learn the most desirable soft skills to include in your Ryanair CV. Only add soft skills that you can provide evidence for throughout your CV. Create a list of four or five transferable skills, combining the most essential skills from the job description with the skills that help you to stand out as a unique and compelling candidate for the position.

Explore the examples below to identify soft skills commonly presented in a Ryanair CV.

  • Communication
  • Adaptability
  • Teamwork

Specialist Insight:

According to Transport for London, keeping your CV brief at no more than two pages and using a clean format with bold headings can help it stand out. (1)

Languages

If you speak a foreign language, it can be beneficial to include a languages section on your Ryanair CV. Whether languages are a requirement of the job description or not, if your CV lists additional languages, this typically reflects well on you as a candidate. List any foreign languages you speak, together with an indication of your proficiency level.

The ways to indicate your foreign language skills depend on the level of detail you want to provide. They include assigning a basic descriptive word, such as:

  • English: Fluent
  • Spanish: Intermediate

You might choose to adopt an international standard framework for languages, such as the Common European Framework of Reference (CEFR). This assigns a standardised level to your language skills, for example:

  • A1: Beginner
  • A2: Elementary
  • B1: Intermediate
  • B2: Upper intermediate
  • C1: Advanced
  • C2: Proficiency

Certifications and Training

Depending on the role you're applying for, and the type of qualifications you have, you might want to include a separate section for certifications, in addition to the education section. Having a separate section can draw more attention to your training, and show employers your proactive, motivated mindset towards professional development, which could be a key asset. Furthermore, the CV certifications and training section is a great showcase for official licences and certifications when applying for roles where these are a key requirement listed in the job description. These could include positions where the use of specialist software and equipment is a routine part of your everyday responsibilities.

These example certifications and licences are ideal for candidates applying for Ryanair employee roles:

  • Crew Resource Management Course, 2023
  • Dangerous Goods Regulations Certification, 2023
  • First Aid at Work Certificate, 2023

Additional Sections

Including optional sections in addition to the core elements of your Ryanair CV can help you provide further evidence of your suitability for the role. If you're struggling to show all the necessary skills for the job through your work experience or other core sections, optional sections can give your CV the boost it needs to progress you to the interview stage. This could be particularly helpful for entry-level candidates or career changers.

You’ll find more in-depth guidance on structuring your CV in our career resources, designed to help you present your skills as effectively as possible.

Hobbies and Interests

If you participate in hobbies and activities that are related to the role, or use some of the same skill set, you could include them in a hobbies and interests section. Additionally, this section gives you the chance to show employers different facets of your personality and interests beyond work, which can help them to differentiate you from other applicants. However, only mention hobbies and interests that are relevant to the role, and that help you prove skills that you haven't been able to show in your work experience or other CV sections.

Key Achievements

Creating a section for your achievements and awards can help you draw attention to the things you're most proud of in your career to date. Add any awards you've won or career milestones you've reached, so employers can easily see the impact you've made in your career to date.

Volunteering

Listing volunteer roles is another effective way of showing employers your skills and experience. If you're lacking work experience, either as a junior candidate or a career changer, adding volunteering activities gives you a chance to show how you've put your skills into action. For this section, use a similar structure to your work experience section.

List your job title or a description of the role, the organisation name, its location and the dates you occupied the role. Use bullet points to show employers how you put your skills to use, and any positive achievements from your time in the role.

References

In the UK, it's not normal for references to be requested as part of a CV, or at the early stages of an application. However, it's worth checking the job advert and being ready to supply them if necessary. If references are needed, opt for two or three, and always make sure you approach them for permission before including them.

Add their name, their job title, the organisation they work for and their contact details. Alternatively, if references aren't required you could simply add a line to your CV confirming you can provide them when needed, such as 'references are available upon request'.

Data-Driven Finding:

HR specialists spend on average 30 seconds scanning each CV to decide if it’s worth reading, so it's important to highlight your relevant work experience in similar roles or industries, as well as key skills and quantifiable achievements. (2)

Jobseeker
Hiring Trends

Best action words for a Ryanair CV

Starting each of your work experience bullet points with strong action verbs is a great way to showcase your key skills and qualities, and demonstrate the impact they've had in your career to date. Start each bullet point with a verb linked to the skills required in the job description, to add focus to your work experience section and make it easy for the reader to identify your strengths. You'll also want to back up any action verbs you're using with quantifiable evidence that showcases the value you added for previous employers. Use the past tense for action verbs that describe previous roles, with the present tense for any current responsibilities and achievements.

  • Ensure
  • Maintain
  • Coordinate
  • Assist
  • Deliver
  • Manage
  • Communicate
  • Monitor
  • Report
  • Resolve

Ryanair CV sample

Now we've shown you everything that needs to go into your Ryanair CV, we can take a look at how it comes together in its final form in the following example:

Aaron Martin
Customer-Focused Service Professional Driving Efficiency

Nottingham

aaron-martin@example.com

(111) 222 33 444 55

linkedin․com/in/aaron–martin–123

Customer-focused professional with four years’ experience as a Customer Service Representative supporting high-volume environments. Successfully reduced customer wait times by 20% through process improvements. Holds a BA in Business Management.

Employment

Call centre advisor

2023

-

2026

British Airways (Newbury)

  • Exceeded monthly customer satisfaction targets by maintaining an average score of 4.5 out of 5.
  • Resolved an average of 50 customer enquiries per day while maintaining a call handling time under 5 minutes.
  • Trained three new advisers on CRM software, contributing to improved team efficiency and reduced error rates.
Education

Bachelor of Arts in Business Management

2018

-

2021

University of Manchester (Manchester)

Skills
  • Aircraft maintenance safety protocols

  • Flight operations planning software

  • MS office suite proficiency

Qualities
  • Communication

  • Adaptability

  • Teamwork

Certificates
  • Crew Resource Management Course

  • Dangerous Goods Regulations Certification

Languages
  • English - Native

  • French - Advanced

If you want a sneak preview of what your one-page, fully designed and finalised CV might look like, see our completed examples.

Dos and don'ts for a winning Ryanair CV

Tips to follow

  • Quantify your achievements whenever possible, adding key figures and evidence to support your claims.
  • Outline your qualifications in your education section, detailing grades and awards where these can help you stand out (especially for junior applications).
  • Start with an engaging CV summary or objective that provides a clear synopsis of your career and highlights your best qualities and achievements.
  • Use reverse-chronological order to list your work experience, starting with your current or most recent position and working back through relevant roles.
  • Keep your CV as concise as possible, aiming for a length of one side of A4 for junior roles, or two for more experienced candidates (longer than two sides is only necessary for senior or academic positions).

Common mistakes to avoid

  • Don't use an email address that could be considered inappropriate, such as one that includes informal language or nicknames. If necessary, create an email address for your applications, based on your name, initials and/or profession.
  • Don't lie or exaggerate to make your application look stronger – misleading claims about jobs or qualifications can be considered fraud.
  • Don't forget to review your contact information to make sure it's current, and update your LinkedIn profile with your latest career details.
  • Don't crowd your CV with too much information, but keep it as focused, concise and relevant as possible.
  • Don't use passive voice, such as 'financial statements were prepared', but opt instead for powerful action verbs that showcase the impact you made.

How to optimise your CV for ATS screening

Applicant tracking systems (ATS) are a valuable tool for many recruiters and employers, helping them manage the recruitment process by scanning and assessing CVs based on their likely fit to the job description. This task can relieve some of the strain on hiring managers through the recruitment process, which can become very resource-intensive, with roles often eliciting hundreds of applications.

The increasing usage of ATS apps by recruiters and employers means it's critical to adapt and prepare your applications to successfully navigate this stage of the selection process. Following the tips below will give you everything you need for an ATS-compatible CV:

  • Include keywords and phrases that match the job description, giving you the best chance of appearing as a strong fit for the role.
  • Use standard CV headings that clearly identify each section, such as 'work experience', 'education' and 'skills'.
  • Choose a simple, standard CV structure and omit any design elements that might make your CV less easy to read by automated systems, such as text boxes and columns.
  • Select a font that's widely used and maximises readability, including popular serif and sans serif fonts between size 10 and 12 for body text, and 14 and 16 for headings.
  • Use bullet points throughout your CV in place of full sentences. This serves a few purposes, reducing the overall length, helping keywords stand out and making it overall more scannable by ATS apps.

It might seem like there's a lot to remember when it comes to making an ATS-compatible CV, but taking care with this stage can really improve your chances of success. To make the process as easy as possible, use one of our expert-designed, ATS-optimised CV templates and boost your chances of success.

If you want to stand out from other candidates with your CV, use Jobseeker's expert-designed CV templates, to instantly improve the look and feel of your application.

Ryanair CV FAQs

How do I produce an effective Ryanair employee cover letter for my application?

Your cover letter can have just as strong an impact on your chances of success as your CV. When writing a cover letter, use a professional, formal letter structure and select a cover letter template to match the look and feel of your CV.

A typical cover letter layout includes three key paragraphs of written content. Firstly, the opening paragraph includes an introduction to yourself and confirms the role you're applying for, as well as outlining your motivation for applying. Secondly, you'll want to detail some of your key skills and achievements, without repeating your CV. Close your cover letter by expressing your gratitude and enthusiasm, and leaving a call to action that encourages the reader to make contact with you.

Alternatively, if you're sending your application via email and prefer a more informal tone, you might wish to include a short cover note. This can adopt more casual email conventions rather than following a professional letter format, and simply needs to introduce you, confirm the role you're applying for and direct the reader to the attached CV or application form. Include your contact details at the end of your CV.

Jobseeker's cover letter examples for airlines industry job titles can help you gain valuable insights from HR specialists on how to craft the most engaging, professional cover letter.

How do I write a Ryanair CV to impress without experience?

Even without a history of relevant work experience, you can still write a Ryanair CV that makes its mark with employers.

Opt for a CV structure that focuses more on your relevant skills than your work experience, such as a functional CV format. The order of this CV layout places the skills section first after your CV summary, before education, with work experience taking less priority.

For entry-level roles, employers tend to look more for candidates with the right soft skills to show they can learn and develop on the job. As such, place extra emphasis on your soft skills for an entry-level Ryanair CV.

How do I write a headline for a Ryanair CV?

A well-crafted CV headline can draw the reader in, providing a hint of your suitability for the role, while increasing the likelihood of passing the ATS screening stage.

Look to write a short, engaging sentence that encompasses your best qualities, including the job title to indicate your relevance and suitability for the role.

The most impactful CV headlines focus on the most critical keywords and phrases from the job description, helping the reader to make a snap judgement on whether to read your CV in more depth, while increasing the likelihood of passing the ATS stage.

The examples below show best practice for writing a CV headline at different experience levels:

  • Junior Airport Agent
  • Customer-Focused Service Professional Driving Efficiency
  • Dynamic Senior Customer Service Leader

What Ryanair CV format gives me the best chance of success in 2026?

The most effective CV format for a Ryanair CV in 2026 is dependent on various factors, including your experience levels, the level of the role you're applying for, the organisation and industry conventions.

Typically, the reverse-chronological CV is most effective if you have some work experience under your belt. This is because the layout showcases your work experience, providing evidence of how you've used relevant skills to achieve success in previous roles.

On the other hand, for candidates with less experience, including graduates and career changers, a functional or skills-based CV format can be more effective, as it showcases your key skills and qualifications over your work experience.

A courteous, professional cover letter can make all the difference to your job applications. Our cover letter templates have been designed by experts to help you make the best impression with hiring managers.

Key takeaways for a winning Ryanair CV

To stand out from the crowd with your CV, tailor your approach to each individual application, incorporating keywords and phrases that match the job description. Choose the most fitting CV format for your experience level, and focus on showcasing how you've developed the necessary skills for the role, and used them to positive effect in previous roles.

Finally, enhancing the look and feel of your CV using one of Jobseeker's HR-approved CV templates can help leave a lasting impression on the reader, and boost your chances of success with your job applications.

Sources:

  1. Transport for London (TfL), Writing a CV and cover letter
  2. Jobseeker, Hiring Trends
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Author
Mike Potter is a Certified Professional Resume Writer (CPRW) and an experienced copywriter specialising in careers and professional development. He uses extensive knowledge of workplace culture to create insightful and actionable articles on CV writing and career pathways.

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