Customer Service Manager (English/Spanish)

Company:  New Form, Inc.

Location:  Van Nuys, CA

Website:  Unspecified

Areas of Responsibility:

Plan, direct & coordinate activities of worker in customer service. Direct workers to investigate, evaluate and settle complaints and claims. Recommend response to complaint by analyzing reports of findings. Consider company's policies in nature and complexity of complaint and requirements. Ensure settlements are made correctly by reviewing actions of workers. Authorize preparation of documents from findings for use of customer's inquiries. 3 yrs. college including Public Relations & Admin + 2 yrs. exp. Customer Service Manager or 2 yrs. exp. Customer Service.

To apply: 

Send resume to Elart Coello, New Form, Inc., 6930 Hayvenhurst Ave., Van Nuys, CA 91406

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